See what our customers think

Morning Charlotte,
I have sent the remaining balance for the conservatory. Please let me know you’ve received it.
We are over the moon with it and a special mention to Lewis and Chris. Absolute gentleman.
Regards
Paul
Sent from my iPhone

Amazing job, the doors look stunning. Chris and Luke were super efficient, very tidy and great chaps!

Hi Max and Mark
I just wanted to drop you a line to say a huge thank you for my doors. I absolutely love them! The service has also been fantastic from start to finish.
Thank you so much.
Anna

Many thanks for this Charlotte- happy to confirm payment.
We are really happy with the windows and Chris who fitted them was extremely nice to have in our home.
Orla

Also, Charlotte, could you thank the fitters on my behalf. They were very efficient and considerate.
Many thanks,
Sheila

Hi Charlotte
Just to say thanks to you and the team for the windows. The install guys were lovely and very patient, just wanted to feed that back.
Thank you,
Melx

I have sent the final payment to you this morning for the work completed yesterday. May I commend highly Luke and Chris. They were friendly, professional and kept me informed all the way through the job as to what they were doing.
Many thanks
Elaine Hewson
Sent from my iPhone

Dear Charlotte,

It was a big surprise to receive your kind M&S Gift Card today – thank you very much.

I am delighted with my new windows, and it has been a pleasure to work with you and your team at Shaws Installations Ltd.

I take the opportunity to confirm receipt of Shaws letter dated 4 April 2026 with the Guarantee documentation.
In appreciation, and with thanks for your kind and generous personal attention,

Yours sincerely,
Keith

Hi Gary,
Yes they did a fab job!
My husband Dan is going to the bank on his lunch break.
Is Monday ok, can pop over to the office or if you were around to collect at any time I can make sure I’m home next week.
Hope you have a great weekend
Thanks,
Hannah

Hi Charlotte
Paid today
We are happy with the product, and the installers (Chris & Luke) did a good job – even staying late to get it done

Hi Max,
Many thanks for your email below of earlier today advising that Nathan and Matt will drop by this afternoon to correct the two very minor snags – I shall be in residence.

I thank you and Charlotte for arranging for my replacement windows to be installed by Nathan and
Matt during Monday 30 and yesterday, 31 March 2026.
The quality of the windows is very pleasing and the quality of the installation by Nathan and Matt is truly superb, with excellent attention to detail.

Everything was done with great care, with excellent finishing, and with the efficient clearing away of the old windows and debris to leave my flat clean & tidy.

I was very satisfied with the replacement windows supplied and installed by Shaws at my previous property in Saltdean during January 2011, 15 years ago, and I had no hesitation in entrusting Shaws with replacement of the windows at my new Eastbourne address.

Sincerely,
Keith Warren

Hi Gary – love my new glass door!
Can you give me a quote to replace my roof lantern please?
xx Fallowfield Crescent, Hove, East Sussex xxx xxx. Thanks – Jo Sent from my iPhone

Hi Max
All the snags were quickly resolved on Monday am – thank you for organising that.

also settled the last remaining £Xk balance.

If you’re able to send me all the relevant paperwork/guarantees etc, that would be very helpful: xx Chelwood Avenue, Goring by Sea, West Sussex, xxxx xxx.

Thanks for your help. We’re very happy with the way the whole project turned out.
Greg

Hello Charlotte
A payment via SACS was made this morning for the outstanding balance (I am not a fan of on-line banking, so I always visit my bank for BAC payments, its an ‘age’ thing I’m sure!!)

Re the works: I am very satisfied with the work the boys did. Nathan and Matt I think? (They will always have a fond recall in my memory as the ‘Brothers’) .As with Ben previously (-Windows installation-), the boys arrived on time; were respectful to myself and my home whilst on site; focused on the job in hand and were complete by 11am). All three gentleman referenced are in my opinion a credit to your firm.

It is my intention to issue some feedback + analysis under separate cover over the course of the next week.

In the meantime, I would state I remain a satisfied customer and would happily recommend your services to others (as I did this morning as a matter of fact when at the bank!).

All best wishes
Simon

Hi Charlotte,
The work has now been completed and I have sent the remaining balance of £xxxxx via bank transfer with the reference ‘xx Hornby Rd’.
The boys were brilliant, done an amazing job and were very pleasant. We are extremely happy with their work and left the place very clean and tidy.
Thank you very much for your assistance. It’s been a pleasure.
Many thanks
Leigh Gates

The windows are great. Your fitter did an excellent job.

Charlotte
Matthew arrived this morning to replace the 2 panes.
Just a thank you to you and your team in what was a very efficient operation.
Have a lovely week.
With best wishes
Dave

Good Morning Charlotte

We are very happy with our new front door. The guys who came were excellent.
Very respectful and got on with the job , we were so lucky with the weather on Wednesday!
I have made the payment of £xxxx this morning , please can you confirm this has been received.

Thanks again
Marian
Sent from my iPad

Dear Charlotte

I thought I would drop you a line to say how impressed my Wife and I have been by the service and quality your company provide.

You have recently replaced at our house several sealed units and also a big pane of glass which you manufactured to size. All members of you team were friendly, knowledgeable and very skilled.

Special shout out to Ben and Paul who conducted the last job – what great guys who love their job.

These days MDs and CEOs just seem to get complaints, however I know from my working past, it’s nice to know when something is working beyond customers expectations in the ‘field’.

Best regards

Guy & Lena

Hi Charlotte,
Thank you for the discount. The invoice has been paid, and look forward to receiving the warranty.

I am not entirely sure we received one for the last install ,would you be able to check? I know we had one for the 3 upstairs windows.

Can I just say in Ben & Joe you have a great team of fitters, they do your company proud.

Best Regards,

Jane & Jerry Hopkinson

Excellent service start to finish !

From start to finish they listened to our needs & came up with the best options for us.

They were extremely competent, good communicators & the installers of the 3 glass patio doors were so professional.

courteous & lovely!

Morning Charlotte & Max

Just to let you know that have made payment of the final balance so funds should be with you shortly . Please could you confirm receipt.

Thank you for a great job and please pass on our thanks to Sam & Paul, they really are excellent fitters.

Best wishes

Christina

Hello Charlotte
Good to speak with you this morning and thank you so much for your prompt action -all safely received.
Would just like to reiterate how satisfied I am with the whole process of purchasing the door from Shaws from the initial measuring and ordering right through to the fitting. The fitters were fantastic and their workmanship excellent despite the awful weather that they battled with.
Have a great Christmas.
Kind regards.
Jenny
(Culpitt)

Sent from my iPad

Hi Charlotte
Allan paid up thanks. The installers were very competent & lovely…. would definitely recommend them.
With kind regards
Elaine
Sent from my iPhone

Hi Lee,
I have made the final payment of £xx,xxx.xx to you this morning.
We are over the moon with the conservatory and cannot fault Lewis, Chris and Mick’s work, they were absolutely wonderful and took real pride in their craft, thank you to everyone at Shaws!
Here are some photos, I will send another email with interior photos.
Regards
Tina and Simon

Dear Charlotte,

I have today transferred £xxxx to your account to settle the final payment due on this contract.
Now that the work is completed we are delighted with the way it has turned out and would like to compliment and thank your staff on the quality of their work and the courtesy and consideration which they gave us.

Yours sincerely,

David Fitton

Excellent service from Shaws installations from start to finish. Sam and Paul were very
professional. Lovely blokes. Great attention to detail, clean and tidy and an exceptional job.
So pleased with our new windows. Thank you for a great experience.

Hi Max
Just a short note to say how impressed I am with Robin and Joel. They have done an excellent job on the preparation for the window installation as well as being very pleasant people.
They are a credit to your company.
Regards
John

Hi Charlotte
I’ve paid the final £xxxx for Dxxx contract for the work done today – please send my thanks to your installation team for a great job.
Would it be possible to send a receipt, and the warranty and certificates by email please?
Many thanks,
Cicely

Hi Charlotte, Yes – very happy thanks – Ben did a great job and was very pleasant too! I paid on a credit card last time and would like to do so again. Shall I give you a call on Monday? Thanks, Susannah

Shaws fitted a composite external door for me and the whole experience was great.
Charlotte was supportive throughout the whole process, and the fitters did a brilliant job,
couldn’t be happier with the outcome. Highly recommended.

Hello Charlotte,
Just to let you know, we have made the final payment today and look forward to receiving the warranty for the windows.
Also, to say that Robin and Ben(? forget the name, sorry) were great in fitting the windows.
Thank you and best, KD

He has done an amazing job, you have all been brilliant today, thank you for taking the stress out of the situation,
Have a great weekend!
Kind regards
Richard
www.eBikeSussex.com

Hi Lee
Hope you’re well mate.
Thanks for doing the windows. The fitting guy Ben and the other lads did a great job.
Really happy. I need a couple of additional windows done one in the bathroom upstairs and one on the side. Also I need the porch area front door and adjoining glass reglazed have you got somebody that could pop around and take some measurements and get it booked in for me?
Many thanks
Terry
Sent from my iPhone

Hi Charlotte,
Final invoice just paid.
The guys did a fantastic job.
Have a lovely weekend.
Kind regards, Farzan

Subject: Re: Contract: Dxxx. Final Balance.
Hi Charlotte,
Many thanks to your installation team – Robin, Dan, and Harry all did an excellent job. Their attitude and professionalism were greatly appreciated.
Regarding the maintenance work, Robin kindly attempted to fix both issues but was unable to do so. He took videos of each problem and mentioned that these would need to be sent to the manufacturer for further guidance on how to resolve them.
The two issues are as follows:
A) Sliding door noise in the living room -Robin found that the top track of the third sliding door is shaking and causing noise.
B) One of the upward-opening panes has a loose screw at the top left corner-when opened, the glass panel leans forward. Please let us know once you have feedback from the manufacturer or any proposed next steps.
Many thanks once again for your team’s effort and professionalism
warmest,
KS

Manager Shaws Glass

Dear Sir, just wanted to say Thankj you very much for installing muy new patio door 1/9/25.

I am very very pleased with it. The 2 men who installed it were excellent professional workmen, (Ben & Joe) & my dining room was left immaculate.

They were friendly, polite & did an excellent job with a quality product. I was worried about the interior finish connecting to my dark wood panelling but the finish was perfection.

Thank you very much, will certainly recommend your product.

Yours Sincerely

(Mrs) S F Moore

Hi Charlotte
Thank you for your email. I confirm that payment of the balance of £xxxx has been made to your account.
We are absolutely delighted with the door, and the installation carried out by Ben and Joe (I hope I have their names right) was superb. They were an excellent team, very professional, meticulous and friendly.
Kind regards
Avril and Chris
Avril Jackson

Hi Charlotte
I have paid the invoice.
Thank you for an excellent service.
Kind regards
Ray

Subject: Re: Contract: D3xxxx. Final Balance. {Ref: Flat xx Albion Court)

That’s very kind of you Charlotte. You have been great as usual!

Have a good weekend. I’m going to the flat in Brighton at the weekend but my workman said they are grand!

Have a lovely weekend too
Huw

Paid.
Guys who came to fit door were great

This is to confirm that I have just transferred £xxxx.00 into your account as the balance outstanding in respect of the above Contract. We should add that Sam and Paul, who dealt with the installation, are a credit to your company. Many thanks.
Regards,
Allan and Linda Chidley
Sent from my iPhone

Charlotte, I’m well & installation of windows went well; the operatives were excellent, plus the lad they brought along to clear up was excellent too. Balance of £xxxx.00 has been sent – Rob Moore

Aw Charlotte, so sweet of you to come back with that information. I knew I was right to stick with your company. Incidentally I found the two lads who fitted my door and bedroom windows to be fantastic – polite, respected the property, clean and tidy – credit to your company x
Rgds
Tony

Dear Charlotte and Max, I have just paid the final instalment of £xxxx.00 into Shaws account. Although I did not enjoy the long wait or the installation process I absolutely love the new windows and door. It looks exactly as I hoped it would and I hope it will make the room warmer. The plastering and building work after the installation were pain free and was done exactly as I asked. I’m not sure why the previous installation of my side window was done without problem but of course it is a much simpler design. But I have to tell you that Chris is a very hard and diligent worker and managed to come up with a solution for some of the problems that were encountered. He never left the job during the day and never seemed to stop working. If you would like any further information I am happy to discuss it with you. I hope you are still giving out the M&S vouchers! Kind regards,
Carol Sent from my iPad

Great thanks Lee. Guys were lovely

Stunning job by Nathan replacing our garden door. Our old one was rotted completely and the replacement was done effortlessly, really happy with the result.

As always a great experience with Shaws – 3rd time we have used them and while fiat now completed. Nathan and Matt were very professional, polite and experienced – work went well and looks great – would highly recommend

On the hottest day of the year in a south facing garden with tricky access to the doors Nathan & Mat were fantastic start to finish. Their work was top notch, completed quickly, no fuss, no mess! Explained how the doors worked and went over the paperwork before leaving. Wouldn’t hesitate to use again/recommend.

All paid with thanks. Mat and Nathan were great.

Kind regards

Amanda

Good morning Charlotte,

Hope you are well.

The job is now completed. Thank you very much & I would also like to thank all people involved.

Best regards

Youssef Belgaid

Hi Charlotte,

Thanks for your email this morning, can confirm I have just made the balance payment online of £xxxx from my Natwest account.

Look forward to receiving the warranty docs in due course.

Thanks for a great service !

Enjoy the Summer!

Kind regards

Jackie

Good afternoon Charlotte,

I confirm that the final payment has been forwarded to you today and that we are very pleased with the installation.

Many thanks,

Andrea Finch

Afternoon Charlotte,

We’re very happy with the door, stunning job by Nathan, will definitely be using in future as we’re looking to get some other work done. Paid in full with invoice number as ref, enjoy the rest of your week!

Kind regards,

Tom

Hi Charlotte
Thank you.
I need to help my mum to do the online banking transfer so we will pay either tonight or tomorrow (as I’m at work).
Really nice job, we are impressed with the finish of the door.
Many thanks
Sarah

Hi… super happy with my windows
Ben and Jo were brilliant …
Very impressed with their professionalism
Windows looks great!!!
Many thanks
Please send my final invoice and I’ll pay it up
Warm wishes
Nikki Brown

Hi Charlotte, the door is fabulous, thank you, it looks very smart and just what I was after. The guys were very friendly and efficient with great attention to the detail of the fitting.
I’ve sent the money over just now.
Many thanks and kind regards
Ian

Hi, I have paid this final amount today, and thanks very much for a speedy and overall very successful installation, this has been a huge transformation for my home,
Regards,
Breffni van Mastbergen

Dear Charlotte
Payment made by bank transfer.
I am very pleased with the end result. May I commend your staff. They were pleasant and courteous, and very efficient. They left everything clean and tidy too.
I look forward to receiving a receipt and guarantees, including FENSA certificate.
Many thanks
Alison Dean

We are very pleased with the result and only regret not ordering one about five years ago.

With thanks and best wishes, Mick

A couple of chaps came to my place and showed an incredibly high of customer service. They were so friendly, nothing was too much trouble. They were tidy and I’m over the moon with the results. I couldn’t have asked for more. Thanks Guys:)

Hi Gary,
Thank you for arranging the survey for me. I’ve transferred the £xxxx deposit.

All 3 of the guys that installed the windows today were great, really polite and professional. We had an issue with our manhole cover but Robin kindly sorted it out.

They have left a tool here, no idea what to call it but I’ll be here on Tuesday if they want to collect it.

Windows look amazing and thank you for sorting out the glass and fixings.
Have a good weekend

Hi Charlotte,
I have just paid the final balance.
I wanted to say that we thought the window fitters were great! They did an excellent job and were very friendly. We really love the new window! Please pass on our thanks to the team.
Looking forward to receiving the FEN SA receipt and certificate and guarantee.
Many thanks,
Katie

Hi Charlotte, I have paid the final balance. We are very happy with our new door and the installers did a great job. I would gladly recommend Shaws to friends and family. Thank you so much.
Best wishes Dan
Sent from my iPhone

Hi Charlotte,
paid with thanks.
In general I am very happy with the work, and the attention to detail demonstrated by your team.
I am liaising with Max re the correction of a fault with one of the trickle vents.
Please forward any guarantees and Fensa certificate.
Kind regards,
Pete Cutter
07540 570480

Good morning,
I would like to say how impressed I am with you, Max and the installers. You and Max in particular have been so personable, straightforward and knowledgeable.
Kindest regards Marijke
Dr Marijke H de la Motte

Thank you so much for sorting this out
Matt is a really lovely, helpful and professional young man – an absolute credit to the business
G
Sent from my iPad

Hi Charlotte
We are very pleased with the work carried out. Your fitters did a lovely job and were very polite. I have sent the balance today.
Thank you.
Brian Reeves

Just to reiterate how pleased we have been with the service at Shaws. I have highly recommended you to friends.
You can always get through on the phone, the staff are always helpful and the response time is excellent with any query you may have.
The door fitters are very professional and reliable. The quality also excellent.
Also, recently I got in touch with Shaws because our door sealant was lifting. We had them fitted a year or so ago.
Matthew responded so quickly and came and did the job this morning. He arrived very punctually and did a very professional and efficient job.
So often these days one confronts difficulties with other companies in a variety of ways. But not with Shaws!
Thank you, and these compliments are well deserved. I will use you again.

Hi Lee,
Assuming windows and conservatory all complete? Windows look great!!
Send over invoice when you can and will pay straight away.
Nick

Mr Rand just called
Very happy with his install yesterday and said that Ben and Joe were excellent
Will be ordering new windows soon so would like Ben and Joe again please ©
Kind regards
Morgan Greer

Hi Robin
They look great, thanks very much. I also really appreciate you keeping me updated, your communication has been excellent as well as your fitting skills.
Cheers,
Aaron
Sent from my iPhone

Hi Charlotte,
I have just paid the final installment by electronic transfer for the above contract.

Please acknowledge receipt of funds when convenient.

We are very pleased with the product and would like to thank all the installation teams
and sales department involved for their professionalism in a job well done.
Thanks to all, regards … Will Bennion

HiZac,
Thank you, to you and the team for getting those windows changed out today ..
Nice friendly guys and they did a great job, really neat and tidy …
Please pass on my thanks.

Hi Charlotte
Just to say a big thanks for the great work the boys did installing the doors. We are so pleased with them and so glad we chose Shaws.
All the best
Martin and Nicky
Sent from my iPhone

Hi Charlotte
I have now paid the balance. I just wanted to reach out to say I was really pleased with the fitters for this tranche of windows. Real attention to detail and immaculate work. Please pass on my thanks to them.
We are really happy with the outcome.
Thanks
Sarah
Sent from my iPhone

Good morning Charlotte,
The installation team worked very hard and did a great job, they were clean, tidy and polite which is hard to find these days.
We are delighted with the patio doors, no drafts, leaks or noise! Overall a great experience, thank you.
I have settled the outstanding balance, the payment should be with you this morning.
Kind regards.

Dear Charlotte,
Patricia and I wanted to send you a message, now that the work has been completed, to let you know how impressed we’ve been with Chris and Lewis throughout this period.
They have always been incredibly courteous and good humoured, with great attention to detail, and also gone the extra mile repeatedly.
Today, as well as sealing the bay window joints, they kindly re-fitted our front door lock as this was found to be faulty on one of their previous visits and potentially insecure.
We are very grateful to them both for all they have done, and in short wanted to get in touch as they are a credit to your company.
I understand from Patricia that she has asked you to clarify the sum owed for our final payment, which will be made once this is received.
Thank you for all of your input in progressing the work and responding to our queries along the way. We are extremely happy with the results.
Best wishes from us both – and Happy Christmas to you and your team.
Caroline and Patricia

Dear Morgan:

Thank you for your email and the attached completed contract and guarantee.

I assume the FENSA certificate is separate and will be sent in due course?

I should add that I am very pleased with the windows and the installation. Sam and Paul were efficient, friendly and professional. They left everything in excellent order.

Many thanks and best wishes

Barry

Hi both, just to say final invoice paid –

Everyone at Shaws has been a pleasure to deal with, thank you.

David Clayton

Hi Max,
Thank you for your email. Next Friday 27 /9 would be great.
I also just wanted to say how fantastic the installation team have been. Really courteous and professional. A real credit to the company.
Best wishes
Louise Hatcher
Sent from my iPhone

Hi Max,

Yes that will be fine for replacing the damaged glass units.

Please pass on my appreciation to Sam and his team on how they managed in less than ideal circumstances when installing our replacement windows. The weather was atrocious. Initially they had to work around me removing blinads, curtains and lighting. The job was complicated by the presence of tiling around the frame apertures which they managed to l eave undamaged. No mean achievement. We appreciate the care taken and the professional approach and absence of drama.

Thanks again …. Will Bennion

Dear Charlotte
Greg visited end last week and was going to check in with you.
If you could please confirm the amount of the outstanding balance, my Father (in cc) will ring and settle with you.
We would like to take this opportunity to comment on the excellence of the work done by all involved.
Best
Peter and Karina Linnell
Sent from Mail for Windows 10

Thank you for forwarding the final invoice.
We are indeed happy with the installation and were very impressed by the way that the work was carried out.
Many thanks
David and Ursula Robson

Hi Bozena
Thank you for the E Mail- we are very happy with the work and the service provided and I have made payment.
I have also provided feedback (positively) on check a trade, Google and Face book
Thank you once again to Shaws/ much appreciated
Kind regards
Steve
Sent from my iPhone

Hi Gary- trust all well with you.
We had the window fitted yesterday and I have to say the guys were outstanding (in and out in 2 hours!).
The window does have the horns on, so doesn’t match the other slider we have at the back, but it looks fine.
As I was trying to match the existing one with chrome locks etc, I hadn’t spotted there was an option on the colour,
We’re not big fans of the white, so are we able to swap them for chrome?
Many thanks,
Rich

Deposit payment made – I could not see a reference or invoice number on quote but I have made payment and should be with you.
Also I would like to say having spoken to Max this morning to have the locks on the doors you fitted in January looked at the service was superb and resolved very quickly – thank you to Max and the Team on site for their response – very much appreciated
Kind regards
Steve
Kind regards
Steve
Sent from my iPhone

Hi Bozena

Thank you for the update, we’ll await receipt of the documents.

Can you please pass on a message to whomever supervises the fitters Ben and his colleague, believe Dave (sorry not sure).

They were very polite, respectful of our needs and home. They went above and beyond on certain parts and their hard work and advice is much appreciated.

It is staff like them that will make us return to your company for any future work we need regarding windows and doors …

Hi Lisa
Thank you for the feedback, always good to hear
We will pass this onto the fitters
Yes, if you pay by BACS that would be great
Many thanks

Matt and Nathan came to fit our new front door, and got to it straight away, excellent workmanship, clean and tidy, no complaints from me.

Fitters just left-pleasant competent guys did an excellent job -thankyou window looks brilliant JR

Thanks Charlotte.
All paid.
Please thank the lads again for me.
They were excellent.
Best wishes
Gary

Hi Max
Just wanted to say that Nathan and his brother (sorry forgot his name, I think Matt??) from Eastbourne were so great on the instillation of my windows – they were really friendly, helpful, neat and tidy etc – they should have a pay rise:)

Hi Bozema, Max,
Your operative {Mick) came over this morning to complete the remedial works around the newly installed window.
I’d like you to take the opportunity to thank you and your team for the works, we’re very happy.
I have just paid in full, the remaining £x,xxx directly in the bank account stated in your invoice.
Can I kindly ask you to confirm back to me that you have received payment.
I look forward to hearing back from you.
Regards
BenO
Sent from my iPhone

Hello Bozena
Please find attached our Remittance Account for the installation of the French Doors.

So our Account should be up to date now. Any guarantees or receipts please forward or send to me.

Once again thank you to the Team we are very happy.
Kind regards
Helen Duffy

Dear Bozena
Thank you for this.
Yes, as far as I am concerned the installation is now complete. I need to say how pleased I am with the end result, the quality, finish and function exceeds expectations. I must also say how happy I was with the installation teams, Ben and his merry bunch were polite, respectful of my space, clean, tidy and fun to have around the place. They cleared up every evening and were punctual and friendly. I was quite happy to leave them in the apartment when I had to pop out for shopping/errands etc. There was a minor glitch with the closing door that they came back and sorted without fuss. Having briefly worked myself, for a company that installed shelving systems in private homes and commercial spaces I know only too well how important all of the above is and they were, faultless. Please pass my thanks on to them again and maybe forward this email to Charlotte, who I had a brief discussion and email exchange before the work started. I am well aware that the delays were completely out of your hands and not of your making, – that is a matter which I am still raising with the Managing agents here…

I am also happy with the knowledge that should there be any future issues or malfunction, you will be able to attend and rectify; peace of mind.

I have just settled your invoice through direct Bank transfer – I am sure you will shout if it doesn’t appear in your account!

My thanks again
kind regards
Matthew Yeomans

Hi Gary,
Great job on the door and window, very pleased, really tidy work.
All the best
Reuben

Hello Charlotte
Thanks.
All paid. If you would be good enough to confirm receipt and let me have the paperwork, that would be jolly.
Thanks all for the excellent service.
Regards
Nicholas

Great job by the fitters, we are very pleased. Thanks for a top service.

Hi Max,
Just confirming that the window has now been Installed and looks great.
The guys did a great job and were very friendly, efficient and tidy.
My thanks
John Parker
Sent from my iPhone

Hi Max
We just wanted to say how pleased we are with the three new windows.
Daniel, Harrison and Joel did a great job.
Daniel popped in the day before they started to confirm when they would be arriving.
They were very considerate while they were here and they left everything clean and tidy when they were finished.
Joel spotted an external problem with a sill above our window, which would have caused us water ingress later, and put some silicone in it.
That helped us and probably saved a future query about whether the damp was a windows problem.
Daniel and his team make a lovely job of the windows and I hope we can get them for any future works here.
We do still have some future projects for you, probably next year.
Please convey our thanks to them.
Very best wishes.
Trevor & Janice Seymour.

Hi mate, yeah, we’re really happy with it overall yeah just them snagging will be good. Robin and the lads worked really hard.

So pleased with my new patio door which now opens easily and looks brilliant. Nathan and Matt worked hard and were polite and friendly. They left my property clean and tidy. Would highly recommend.

Shaws use excellent materials and professional fitters. They replaced our sun lounge doors and windows, and our front and porch doors within 2 days. The 2 fitters were polite and extremely hard working. I don’t hesitate to recommend Shaws.

Excellent workmanship from Nathan and Matt, quick, tidy and efficient. Great work chaps.

Two new sash windows

Nathan and Matt were punctual and did a fine job. Very happy – would recommend.

Hi there,

No problem at all. Our tenants are very happy with the team and the finish and they are super anxious so its a big compliment!

Thanks so much- invoice now settled,

Regards
Sophie

Thank you. I have just sent payment via bank transfer.

Please pass on our thanks to Sam and Paul.

They did an excellent job and we’re a pleasure to have around the house.

Kind regards
Janice and Paul Hojka

Shaws are the best Glass and Window Company in the World – thanks Robin and Lee Claxton – proper specialists who know their game properly👍 so so please with the service and product. Don’t go anywhere else than Shaws

Hi Gary,
Just to let you know that the installation went well and I have made a bank transfer for the outstanding balance.
We have also posted three positive reviews regards the installation by Nathan and Matt on google, Check a Trader and Facebook.

Hi Steve
Just wanted to say thank you so much for sending over one of your team to fix my door, and the other irritating bits and pieces
He was very professional and extremely helpful- a real credit to you
Please pass on my thanks to him
G
Gina Citroni
Chief Executive Officer (CEO)

BTW can you please tell Lee, my Devon house windows and doors are absolutely fabulous
Lee was dead right about the colour
I love them!
Gina Citroni
Chief Executive Officer (CEO)

FAO Charlotte Marten:
Hi Charlotte. Matthew has done the necessary work on my window and so I’ve sent over the final remittance. I sent the Lloyds confirmation separately, but I want to thank you for making the
arrangements. Matthew was very friendly, helpful and efficient.

On another matter I’m thinking about replacing my patio doors. Is there anyone I should contact especially about that?

Many thanks and best wishes,
Barry

Good morning Bozena,
Thank you for your email, we are both fine thank you. Back in Spain now, the wet weather has followed us, but it is very much needed here.
We are very pleased with the windows, the workmanship is excellent. Would you be kind enough to pass on our thanks to the two guys who installed them for us. They were exceptional.
We have paid the invoice this morning.
Kind Regards
Mel and Sylvie Baker

Hi Charlotte,
Thank you for your email. Apologies for the delay. I’m on a very tight feeding program at the moment with the newborn! His name’s xxxxxx and he was a ‘small’ xxlbs 8oz 😉
We’re so pleased that the works are now complete. Thanks so much to the guys who persevered. Lewis and Chris were absolutely great to work with.
We’ll make sure that £xxxx is settled asap. Would you mind making out a
separate invoice to No. x  Lewes Crescent Ltd for the leadwork and roof work as we’re going to share this cost amongst the house. Invoice made out to Property Manager, xx Lewes Crescent Ltd, Brighton, BNx xxx .
Any questions please let me know.
Many thanks!
Kate Victoria Drohan

Nathan and Matt did a great job replacing our windows and door.

Quick and clean, and very efficient.

Thanks chaps.

COMPLETE & PAID
Hi again Charlotte,
With reference to your email below, please find attached NatWest Payment Confirmation for Customer Ref: SXXX ; Invoice No: XXXX
Again, with thanks for your kind personal attention and excellent service by you and your team,
Sincerely,
Keith Warren

Hi & Good Morning Charlotte,
Pleased to confirm that Matt visited as planned today & job done by 9.55am.
Excellent service -Invoice for Balance Due will be settled promptly,
With big thanks, regards & best wishes,
Keith

Hi Charlotte,
The job is now completed to our satisfaction. Indeed we are very pleased with the work and would have no hesitation in recommending Shaws to others. The final balance of £1467.60 has been
paid by bank transfer this morning.
Regards
Paul Stevens

Hi Charlotte,
Tank you for your email. I was at the property for the final inspection and we are happy with the works so the remaining balance has already been paid. Can you please forward me the paperwork when ready?
As a side note, I want to thank you and the team for great customer service. I believe the true strength of a customer focused business is the ability of facing a challenge/issue and make sure it’s resolved.
I’m looking forward to work with you guys again and would definitely recommend to family and friends.
Have a nice day.
Best Regards
Sharai

Paid. Excellent job. Thanks
John Mccallum
Sent from my iPhone

Hi I just wanted to say what a fantastic job the builders have done and how nice they were, Very easy to have around my place thank you.
Also I assume when the doors are fitted on Monday they will take the old window away?
Thanks again kind regards Hilary

Hi Gary,
I’ve finally had all my Windows and doors fitted. Woohoo! I just wanted to say thank you. I love them@
Daniel, Harry and Joel were all lovely. So thoughtful, considerate and tidy and just a pleasure to have here.
Thanks again.
Debbie

Welcome to the new week, Charlotte (and Matt).
Many thanks Charlotte for your email below of last Saturday advising that my replacement unit it due to be delivered to yourselves on Thursday coming, 29 February.
With regard to a visit date for installation by Matt, this Friday (29/2) will be OK for me, but from next weekend I shall be away from my address for two weeks, with return on Sunday 17 March. Dates during week commencing Monday 18 March will be OK with me, with a preference for mornings.
If installation is delayed, no worries, but please email me your Invoice for early settlement.
Thanking you for your kind & prompt attention, and for the excellent service,
Regards,
Keith Warren

Hi Charlotte
I have transferred the outstanding balance.
Please pass on my thanks to your two window fitters who both did a fantastic job.
Kind regards
Emma cornwell

Hullo again Charlotte
The workmanship was “second to none”::and Robin and Billy were really a joy to have working so very hard.
Mega result.. big clap to all.
Happy weekend
Ann 🙂 🙂 🙂
Sent from my iPad

Thank you all for today’s installation. The team you sent were very pleasant, friendly and highly professional. The job seems well done, and they left the flat immaculately clean and tidy -always a good sign of good workmanship.
The windows look good -we just need a couple of good storms to see if everything is as good as it looks!?
Good wishes, and thank you again,
Ron Howell

Hi Charlotte
Thankyou for your reply, and the speed of response from you in the past.
I hope that all will be well with the windows moving forward, and appreciate your willingness to help should the need arise in the future.
I would like to mention that Matt was extremely professional and helpful today.
I shall contact accounts tomorrow (Friday) morning, to finalise my account.
Kind regards
John Hodiak

Hello Charlotte,

As a follow up to completion of my kitchen work being fitted, I just wanted to say how impressed I by Nathan and Baz team work. They were on time, friendly, polite, focused on the job, and took on board the fact I’d had recent decorating done. Nathan brought all the necessary covering for the surfaces which impressed me and both left everything clean and tidy .. My one small criticism is they forgot to mention that the final sealant inside would be wet to the touch! If I’d been advised of this I wouldn’t have then gone and smudged it by mistake. But that’s it.

Hi Gary
Yes thank you so much, all went well and the doors are looking great.
Many thanks for all your help and managing to secure an earlier fitting,
Kind regards
Tanya
Sent from my iPad

Hi Bozena,
I am very pleased with the completed job. Gareth, Ben and Joe have been great leaving me to feel confident in their skills and work ethic.
I will make the final payment now and will be in touch when I can afford to order the next batch to complete replacement of my old windows/front door.
Many thanks,
Simon

Hi Charlotte
Mum was very impressed with Mat and Nathan – you wouldn’t even know they had put a new window in! All left clean and tidy. They had to come back the next day as Mum found the handle a little stiff and they turned up on the dot as promised. Thoroughly recommend.
I have just paid the outstanding balance.
Thanks again.
Regards
Lisa

Hi guys
Positive feedback – said the fitters were brilliant and very tidy, and her door is amazing, very happy and will always recommend us
Char she said she has just transferred the balance
Thanks

Hi Lee
Although my mum and dad had told us how nice the roof was and how pleased they were with it we have only just seen it and it looks fantastic.
Thank you so much it has cheered them up to have a roof that doesn’t leak and after the rain of the last few days I dread to think of the state we would be in if they still had the old leaky roof.
I have followed the link on your website and left a google review but if you want one left anywhere else let me know.
Thanks again
Alan and Sarah

You guys are amazing. I am really really happy with bi fold doors you have done for me.

Robin and Billy are very professional polite clean.

I’ve recommended you to my friend and family.

Many thanks Altin Jonida

Hi Lee
The windows are working out great and the lads did a great job.
I have a favour to ask, are you able to send me a sectional drawing of the windows fitted in the above quote? Best regards

Glenn

Lee
Thank you for fitting the doors. You have done a great job and we’re very pleased.
Could you let me know the next steps regarding the logo?
Many thanks.
Kind regards
Johnny
Jonathan Cubitt
Bursar

Dear Charlotte
Thank you for arranging the visit of your engineer, Robin and his colleague. They have done such a splendid job and I am very grateful to you all.
Many thanks,
Maureen
Sent from my iPad

Hi John
We had to rush off yesterday when Paul had finished.
Everything looked good, and we are delighted with the result.
Sam and Paul have fitted in well and done a highly professional job.
Many thanks for your efforts.
Vaughan and Sally Napier-Fenning
Sent from my iPhone

A fantastic job done by your team. My brother and I are delighted. You have lovely people working for you. I will organise the final payment.
Many thanks

Oh gosh, so sorry. have just paid it. Should be in your account shortly. Thankyou. The team were brilliant and we’re very happy with our new windows.
Jane Spedding
Sent from my iPad

Hi Charlotte,
Thanks very much. Can confirm Barclays online bank payment made just now.
Although a few delays with the doors which wasn’t great (manufacturer delays and damages), would like to pass on I thought Max was excellent throughout the process and he provided great customer service. As a result I will be sure to pass on your details to anyone who asks for a recommendation.
All the best,
Tom Bowcock

Good morning
I have made the payment on contact this morning and should be in your account within 2 hours. Once more, many thanks for a super job and special thanks to John Long who was so helpful in planning the works and keeping me informed.
Regards
John Rowan

Good morning Charlotte,
Happy Friday! Thanks for coming back so promptly and for the lovely goodwill gesture. You have a great customer
service model:) Thanks for chasing for me.

Thanks John
Also I did want to get in touch to say thanks to the team last week.
It can’t be nice working around the general public but the team were polite and accommodating and have done a good job.
One last thing. Some of the girls have found the key a little difficult to turn, especially in the bottom lock when both locking up and unlocking. I imagine it is a simple alignment issue. Do you think anyone could come and give it a final check (and maybe file down the locking hole a little) to aid the movement of the locking lever.
Thanks again for your help on what turnout out to be a harder job than possibly initially expected.
Best wishes, Graham

Hi Harriet,

Thanks for your email.

Yes, doors all done apart from a couple of caps needed to cover some screws. The guys did a fantastic job taking great care with extracting the old patio doors and fitting the new. The finish is immaculate and we are very happy with the results. Please pass on my thanks to them again and let their manager know of their great workmanship!

Can we pay the balance by Amex as we did the deposit?
KR,

Wai Han

Dear Charlotte

I am pleased to say the outstanding sum has been paid.

Thank you for your email and for overseeing things on my behalf. The timing ultimately worked out well and the window has been excellently fitted. I’m also very grateful for the supply and fitting of the D handles. I’m impressed.

Please pass on my thanks to all your team, especially Ben and Joe who did the difficult bit.

With best wishes

Kate lsitt

Hello Charlotte,

Thanks for coming back so quickly. I am honoured to get my query dealt with by the MD@!

No problem re the light, just an accident and the doors were huge and very awkward to handle I’m sure. Thanks so much for ordering the light – that is service for you, very impressed.

I will ring Monday to pay the balance due. Do pass the thanks on to the fitters they were fantastic!
KR,
Wai Han

Dear Shaws,
I am writing to thank you for the work you have done replacing my balcony windows. The team of men who completed the work so well were polite friendly and very respectful of my property. I congratulate you on your choice of employees.
Yours sincerely
Wynford Baker
xx xxxxxx House
xxxxxx Road.

Hi Gary
I was very impressed with the service from Nat and Matt and have left reviews on both google and checkatrade. I am however unable to leave a Facebook review as the review section appears to be disabled.
Looking forward to receiving my voucher@
Zoe

Hi Gary,
Your guys left a short while ago having completed the installation. I just thought that I would drop you a line to say what a great job they did. They were always on time, they were friendly and polite and did a thorough clean when they finished each day they were here.
And the quality of the finished product is superb.
We are very happy with the outcome and are looking forward to the benefits of double glazing in the Living Room and Bedroom.
I assume that you will let us have an invoice in the near future?
Thank you and kind regards
Peter

Hello Charlotte
Thank you for your email. We are very happy with the end result, your installers have been excellent. I have just paid the outstanding balance.
Kind regards
Anthony

Good Morning Charlotte,
I am pleased to say we are delighted with the completed door and I have now paid the final invoice.
I would also like to express my thanks to John for keeping me informed throughout and to Daniel the fitter, who has been excellent.
Kind regards
Jane

Dear Charlotte,
Thanks for that. The job has indeed been completed, and I think the two guys who did it were excellent.
However, I understand that the freeholder of Eaton Court (Derek Carpenter of Coastal Estate Managment) who is managing the insurance for the block has been in touch with you about the final payment. I understand Mr. Carpenter will take care of this directly (his e-mail address is copied in).
With best wishes,
Anthony

Subject: thanks for help by Ben (& Joe)
I have secondary double glazing fitted here at x Surrenden Close several years ago.
I was having trouble lifting out the panels to clean.
Your fitters Ben and Joe were working at number 10 and so I asked them if they could show me how to do it.
They demonstrated how its done, so thanks to them!
Regards Samuel
Samuel Wright

Hi Lee
I think they are all done and my wife has just text me and said “Looks fabulous and the guys were great” Not sure what she got up to but a good review if you want to put it on your web-site lol
Linday

Dear Sirs
RE: xxx Dyke Road Brighton, BNlxxx
My apologies for this late evening email, I have been meaning to write for the last few days.
On Friday of last week (24 March 2023) we had a patio door fitted to an outbuilding at our address. The two installers were ‘Ben’ and ‘Joe’. In short, they were superb. Not only their hard work and diligence to the job. Their manner, style and professionalism is a true credit to your company.
I wanted to write because a few years ago my (elderly) mother was having windows installed (not by Shaws – this is up in Cheshire) and her experience with a company of some standing could not have been more different. Rude installers, poor service and a manner that left a very vulnerable lady rather shaken. Indeed other friends and relatives have either had similar expeirences or just poor service from other installation companies. However, both Ben and Joe were the exact opposite of that which is what prompted me to write, credit where credit is due.
Indeed I would a. certainly recommend Shaws to others on the back of their conduct and b. as a point of feedback they should certainly be your first choice of installers if ever dealing with elderly or vulnerable clients because of their conduct, demeanour and professionalism.
Anyway those two are a credit to your firm!
Just thought I should let you know.
Very best regards
Joe Lewis
(A very happy customer)

Dear Gary -I am just writing to you to say a very big thanks to Ben and Joe from Shaws Installations who today replaced my very old sash windows with PVC. They arrived bang on time this morning and worked really hard all day to undertake the work in good time. They were polite, cheerful and friendly and also explained what they would do and roughly how long it would take. They were extremely competent in all aspects of the work. They knew what they were doing! And they even vacuumed the carpet afterwards! I would really strongly recommend them to other customers.

Best wishes Mike A (BNXXX)

PS I haven’t forgotten to pay the remainder of the invoice, I have paid a £xxxx deposit. I am now waiting for my saving account to transfer money to the current account. This may take 7 -10 days so I can transfer to you the outstanding amount of £xxxx at that point.

They are coming Monday thanks . I must say Shaws have a lovely bunch of people working for them.

Hi Gary
Hope all’s good with you.
Your guys finished up yesterday afternoon, just wanted to let you know what a fantastic job they did, windows look amazing. The main two guys who were here all week literally didn’t stop working, they also somehow managed to keep the house really clean and spotless when they left. Honestly, really impressed with the service.
Can you confirm the balance owed please and I’ll get that paid today.
Also, would it be possible to get a quote to change the outside fascia around our front door frame from white to the same dark grey as the windows? We didn’t think about it at the time but now it stands out a bit.
cheers again
Russ

Good morning.
I sent the final payment yesterday. Please confirm when you’re back in the office.
I am very pleased with the doors. They look great. Your fitters, Jim and Jon, were tidy, clean, considerate and speedy.
Thanks
Jan Smith

Morning Lee.
You did get the money didn’t you? The room looks Amazing. We are so happy with it. Thanks so very much for your teams
Hard work. They were a pleasure.
Regards
Gisella
Sent from my iPhone

Mrs Barnes
xxx Old Shoreham Road

Called me to say very pleased with the job and will always recommend us Said the lads went above and beyond
Well done Dan and paul

Excellent installation today Luke and Shane fast and efficient and cleaned up well afterwards
Mary Kellett

Hello Gary,
I don’t know if you are the right person to email. Apologies if not and please forward on if needed.
My windows were installed on Monday and I am very happy with them! Ben and Joe were punctual, professional and very kind. They did an awesome job!
I have paid the outstanding balance. I hope you received it OK. I guess you can
send the certificate out.
Many thanks
Angela

Hi Gary
Yes retro fitting a vent would be great, we are very happy with the windows, Nathan and Matt the fitters were brilliant.
We are just waiting on the replacement bathroom fan light window pane.
Regards
Nick
Sent from my iPhone

Hello Lee,
Thank you for installing my new patio door and windows. They are very nice.
Your team left a final invoice for me which I have reviewed and would like to query.
Please see attached my calculations which show the final balance payable is £x,xxx. This is £x,xxx less than your final invoice states (invoice no xxxx).
Please review your final invoice.
I look forward to hearing from you, thank you,
Tina

Hi there Charlotte,
thank you for the adjusted invoice.
just to confirm, that I made a BACs transfer today for the final balance of £xxxx.xx, originator account x x xxxx/xxxx with reference xxxx Dxxxx.
The installation guys Ben and Joe were excellent.
Thank you
A. Thomson

Good Evening,

Thank you, the door and windows look great and I love the encapsulated stained glass. Thank you all for your persistence and hard work.

Shane and Luke were brilliant.

I’ve transferred payment to your account with the reference above. If you could confirm receipt I would be very grateful.

Kind regards,
Richard Hughes

Hi Charlotte,

I have made the full payment today, the reference shows as ‘Anthony Rogers,’ rather than the Customer Reference number.

May I add that Nathan and his brother did a very nice neat job.

Anthony

Hi Charlotte, Gary and team.

Chris and Lewis came today.

They were both a really professional pair and even cleaned up so the place was better than when they arrived.

The doors look great thank you. I’m really pleased.

As long as they don’t leak in the big storms (fingers crossed) they will definitely have made up for the wait.

Thank you.

Best Tristan

Hi Gary
Thank you so much for installing the doors at 12 Buckingham Road BNl 3RA. My tenant

Greg was really impressed by the professionalism of the installation team so please do pass this on to them.

Just to let you know I have paid the final invoice – I wasn’t sure whether I would receive a reminder so have just done this off the original. I put the contract number of D1463 in as the reference for this.

If it is at all possible please may I have a tax invoice for the works carried out.

Just to also advise you that my new address is now 208 Hale Road, Hale, WA15 8DH.

Many thanks once again,
Andrea Furlong

Dear Lee
I am writing this email to say thankyou to your wonderful fitters Chris and Lewis who came to my house today to inspect and repair my conservatory. These men were the original team who fitted my conservatory and continue to be polite, tidy, respectful and knowledgeable. I cannot praise them enough and would like you to pass on my sincere thanks and gratitude. I would also like to thank Charlotte who arranged the call out and is another professional member of your company.
Happy Christmas
Janet and Stan Wilson

Absolute 5* service, window was fitted quickly & looks incredible. Nathan was friendly and professional.

Hi Gary
The guys were great and did a really good job, we are outstanding a couple trickle vents as the ones supplied were damaged but hopefully we will get them soon.
Many thanks
Helen

We are please with the workmanship from Matt and Nathan really tidy and friendly. Would like them back when we do our sunroom next year.

Excellent Gentlemen

A Good Job Well done.

Nathan was courteous, friendly and professional.

Thanks so much for a brilliant job from your guys.

They were so diligent and professional….it looks great… .. but they were also very upbeat and cheerful so easy to have in my home. A real credit to your Company.

All in all a great service despite the wait …. but here before the cold weather set in so can hardly grumble.

Thanks a million
Julie

Hi Steve,
Yes we would like to go ahead please ….

Going to really promote what an incredible job you guys have done at our house hugely on the insta account and word of mouth.

Could you also please confirm what the approximate weight of this glass top is going to be? My estimation is that it’s going to be just under 100kg. Is this correct?
Regards
Sarah

Hello Charlotte,
Many thanks for the below.
You lads did a lovely job, thankyou.
I have settled the invoice this morning, via Acre Landscapes account ref. BXXXXXXXl.
Thanks again.
Nigel

Hi Charlotte
This is fab. Thanks so much I love the windows. I’m away until Thursday and will pay then – is this ok?
Thanks so much
Huw

Hiya
Yes thanks Zac – the rooflights are amazing – everyone loves them and the speed of the work was incredible – really appreciate you all getting it done quickly. The room looks so much better now.
I think we are just waiting for two glass panels and the electrician to fit the opening motors and I’ll sort out your
invoice tomorrow when I can get on the bank account.
If the electrician comes when I’m not there, the boxes with the motors in are in my office and the cashier will have a key to let you in.
Great team, great work-thanks!

Mrs Renault called, Barry went out yesterday she said he was an amazing helpful guy, he called to say he would be late when most people wouldn’t bother.
He did the job quickly, gave great advice and showed the customer how to operate. She said he had been there previously over a year ago and remembered her. She said if she was a rival firm she would try to poach him.
She wanted us to know she had 100% customer satisfaction.
Good Job!!

Hi Charlotte
I have now paid invoice in full hope you have received it.
Please thank the team who worked so hard through the heat.
We are enjoying playing out under cover especially in this wet weather.
Kind Regards
Alison Groves
Manager

Hi Charlotte,
Can I please add our thanks to your team who installed new windows to the back of our home on 3rd May. Again, excellent work and nice guys working in our home. We will, of course, be thanking Nigel when we see him next week.
Please pass on our comments to senior managers.
Kind regards
Sheila

Hi Zac,
Just to say thank you and I am very pleased with our new porch door. Your fitters have done a very neat job. Before and after photos attached.
Our cheque for the balance went in the post this morning.
Thanks again and regards,
David Woodward.

Hi Charlotte,
The invoice is now paid.
Your guys did an amazing job in very difficult circumstances!
Kind regards,
Jan Robberds

Hi Zac,

I’m trying to give Pat a break so I’ve taken him out of this reply!

Thank you for the plan for our half term break in October.

We are really pleased with the windows that have been replaced onsite so far, great work and really fast.

I’m sorry but we don’t have storage space onsite, we are really pressed for space, every cupboard and corner is used.

Regards

Hi Gary,
We are very happy with the door, great job, do send us the invoice for the final payment when you can. All the best,
Jennifer

Morning Zac,
We write to let you know how delighted we are with the installation of replacement windows to the back of our home yesterday.
Dan and Joel’s work was professionally carried out and when the task was finished they cleared up each room and the outside area of our house. They were lovely guys and please pass on our thanks for their hard work.
We are now looking forward to the next stage with the building of our conservatory.
I am away next week on ‘Nanny duties’ but always available on email or mobile and Merv is at home.
Kind regards
Sheila & Merv

Hi Zoe and Zac,
I just wanted to send a quick note to say we are thrilled with our windows and doors. Thank you for making it possible to have them fitted in 2 days. The boys did a great job.
All best,
Alice

Hi Charlotte
Sounds good – thank you for your efficient and friendly service.
Kind regards.
Heather

Good morning Zac
Great to speak to you yesterday.
I meant to send you an email to say how great Danny and the guys were with the install a couple of weeks ago.
They all worked really hard, and have done a brilliant job here in Maritime House.
Always happy to have them here in the building.
Kind regards
Donna

Hi Charlotte
Thanks for your support with our recent installation that has been more than satisfactorily resolved this morning.
Gary and both installation teams who visited us have been pleasant and professional to deal with at all times.
Thank you once again for getting this sorted. We’re happy customers.
Best wishes
Steven Haw

Hi Zac,
Thank you very much.
Jon and Jim have just left, a couple of really nice guys and a credit to Shaws. My reveals look really lovely – lovely job. Thank you to both of them and to you.
If you would like to send the invoice through I’ll get it paid!
All the very best and kind regards
Nicole Cooper (mrs)

Thanks for a most professional installation of all the windows.

Lee
Just a quick note to say that we both thought that Steve and Dan were both great at their job (well, it looks good to me) and ‘good Citizens’ as well: treating our hose as they would their own; helping provide info about the build; and generally good natured.
This was very refreshing and if you could thank then for their good work, I would appreciate it.
Cheers
Tony

Beautiful job & I am very pleased with my new door.

I have just paid £xxxx by bank transfer and forgot to quote the invoice number which is xxxxxxx

Hi Zac, hi Lee,

We are beyond pleased with the new windows. Jon and Jim were fantastic from beginning to end, really excellent job. We are likely to replace one off our back windows next year so will definitely come back to you.

I have posted reviews on Checkatrade, Facebook and Google as requested. I have also transferred the final payment by BACS. Thank you.
Best wishes,
John

Hi Zoe,
just to let you know I have today made a payment by BACS of £xxx as the balance outstanding, following the completion of the door yesterday. We are very impressed that despite current difficulties your company delivered on its promise to install the door before Christmas. We are very pleased with the door and the no fuss installation. Well done to all concerned.

with very best wishes for Christmas and the New Year to the SHAWS team

Hi Robbie & Lee
Just wanted to say thank you so much for agreeing to sort the conservatory for me.

It meant so much that you did because David would have liked to know that.

I’m really sorry it was such a mess and the muddle re deciding what to do .. it was a big decision for me and I haven’t coped v well at times but it’s such a good investment & very grateful for your help. I spend a lot of time using it now. The new windows will give av good view of the garden in the summer
Your team are great. Georgi ?was devoted to Robin in particular. I will message them but please pass on my grateful thanks and good wishes for Xmas.

I hope you and your family enjoy a lovely Christmas and all keep well during these difficult times.

All best for the New Year and thank you again With warmest wishes Sarah

Many Thanks – we are delighted with our new windows.

Please thank your fitters for their hard work.

We just had our Windows replaced on our house and I couldn’t recommend Shaw’s enough. The products are well made and of good quality. The fitters we had were brilliant, not only were the fast and efficient but were clean, neat and provided an excellent finish. As local Brighton Interior designer, I would not hesitate in recommending them to any future client.

Hi Zoe
The job is a big success, please thank the teams that made and installed the sliding doors
£xxxx was transferred this morning
Regards
Lloyd

Hi Charlotte,
We’re so happy with the final result and the men who came were absolutely fab- please thank the two men who came to fit them from us (we didn’t get their names).
Thank you also so much for sorting it so quickly, we really do appreciate it.
Many thanks and hope you have a lovely weekend!
Becky

Good afternoon Zac
I hope you are well.
I just wanted to say a big thank you to the guys that have been on site this week installing the new windows in to Maritime House Business Centre.
All of them worked really hard, and were very clean, tidy and professional. The windows look fantastic, and I am really pleased with what they have done.
I would have no hesitation in recommending them and your company to anyone who asks.
Thank you once again, and hopefully we will see your guys again in the new year, when the next set of windows will need to be fitted (these are ground floor ones).
I have already emailed Nigel today to ask him to quote for the ground floor double glazed units which are next on the list to be changed.
Kind regards
Donna
Donna Raynsford

Hi Zac,
Ok great thanks, I’ve just transferred that over now (invoice number: xxxxxx), let me know if there are any issues receiving that.
Thank you for resolving the issues, I’m now very pleased and have peace of mind with my new door.
Best wishes
Lisa

Hi Charlotte yes thanks the doors look great and the fitters were excellent- early polite snd efficient and tidy
I’ve paid the balance
Thanks E:C

Hi Gary
The doors are amazing thanks. We love them. I was just wondering how much the small patio doors were please? I
Or only is it have a possible total to price get new not a glass break and down. blinds My fitted daughter in her is existing thinking pvc of patio getting doors? some with the blinds inside, for her flat.
Thanks
Regards
Jan

Hi Charlotte
Thanks so much for your email – I really appreciate your help. (I have to say the service I’ve had from Shaws has been excellent from the word go -and you have just continued that!)
I look forward to hearing from you.
Cheers
Talia

Thanks Charlotte
Yes, I noticed this “fraud alert” text shortly after I had paid. Glad that it was rectified with minimal fuss.
Ben and Joe are back tomorrow I believe to finish off trim, full sealing etc. So we’re almost there!
Can I also just say what a pleasure it’s been to have both of them on this install. Ben was already ahead of the game when it came to the doors not closing properly and one of the bottom boards being a “cut and shut” (rather than one piece). We would have ultimately noticed, but it was massively reassuring to have the installer notice and, without any prompting, not only bring it to our attention as a quality issue, but also have solutions in place so that the install wasn’t affected. Just brilliant.
So … so far, so good.
Thanks
Keef

Hi Charlotte.
Thank you for your email we are wonderfully delighted with our new door your staff were very polite and helpful i will be sending a cheque out to you in the post and you should receive it next week.
Once again thank you so much.
Kindest Regards
Tanya Saunders

Hi Zoe
Just wanted to drop you a note re the install today.
Barry was great. Very pleased with the new door.
Balance transferred this afternoon.
Thanks again
Best
Dave

Dear Charlotte
With apologies for a little delay I am writing to thank your team Jim and John for the excellent work they did fitting new windows throughout our house in the last few weeks.
They were incredibly professional, fitting new bespoke windows into our 90 year old frames, incredibly quick and well organised, and left us every day with a perfect finish on 1-2 new windows. They were also careful with our
house and furnishings and left everything pristine, which is always appreciated. I can’t praise their work highly
enough. It feels like we have a new house.
As a result we are already recommending Shaws to others who have spotted the work!
Please do pass on our sincere thanks.
Best wishes
Jo (and Pete) Searle

Hi Gary
I hope you are well. First up I wanted to say thanks for the install of the Bifold doors and Window. They look great! And the fitters were a pleasure to have in the house for the day.
There are two little things I want to sort out with you though before I make the final payment.

1} Door handle
We are not happy with the door handle that came with the origin doors. It has a weird fussy dogleg to it which was not clear from the page we viewed on the website: https://www.originmiddleeast.com/doors/bi-fold-doors
SO the handle you ordered for us was the 303/280, but having searched online for better pictures of the origin handles, we would really like to swap it out for the 253/280. Is this possible?
2} Window trickle vent cover
Please see attached photo … I noticed after the installers left that this cover had been put on with one of it’s plastic studs missing, so it does not stay in place. Can you send me a replacement piece to fit?

Many thanks in advance on both these items. Best wishes
Peter

Hi Zoe,
Just want to say, great job. It looks so much better. Really efficient and quick. Thanks!
Btw I found a metal clasp with a thick blue strap outside. I think it might be something the guys left by accident.
Best Wishes,
Dom

Dear Sir,
Please find cheque 001950 enclosed for the final payment of contract. Thank you for a job well done. Your installing man was very helpful, and I will be happy to keep your company in mind for any future jobs I may have.
In conclusion, I can assure you I would be happy to recommend the company to any person who may need of windows, Doors etc. This house and building has forty four flats something big!
Thankyou you the most kindly
RR Clayton

Note
Thank you

Barry

Good afternoon Lee,

Thank you and the team that attended HQ yesterday to have the window restrictors installed. Please see images attached of the finished product. The window restrictors are all level to the same height through offices 403- 405.

The team worked very well, in an organised and prompt manner to have this task completed to a
presentable standard.

Both the client and I are pleased these are now in place. @Rory Gleeson, we can include these to view on your next visit to the centre.

Dear Gary

Stephen Short has paid the balance £xxx for the installation of our windows ref Trish McElhone.

We were really impressed by Barry’s work so please pass on our thanks.

We’d also like to get a quote to replace the side door and adjoining windows. Would it be possible to book a survey please?

If you could send us a VAT receipt for the full payment please?

Kind regards
Trish

Hi Lee,

great job well pleased,are you about Monday late morning to gladly pay you?

Good afternoon Rory,

I hope you are well.

I wanted to confirm the excellent install of xS windows which Shaws completed yesterday. Their team were very professional, and I feel did a very good job. I look forward to you visiting to see for yourself.

Unfortunately, the window restrictors for the 4th floor did not get installed due to an incorrect size of equipment. The contractors have made new measurements and said they would look to purchase the correct restrictors to return to install. @Lee Claxton- Please could you let me know when you will be able to attend site to install?

Fab thanks. Finally windows that fit and lock! Also I can see through them (though it would have been cheaper to get a window cleaner!) Seriously I’ll recommend you to anyone who asks
All best
Ingrid

Hi Danny,
Pictures attached, looks great. If you could let Lee know the fitters were excellent, all very friendly and did a great job fitting and trimming. The finished job looks very neat and tidy and I am not the easiest to please!
The decorator is coming back to paint the white plastic above the door at some point to finish off but the long term plan is to clad brickwork which will really smarten it up, but the shop front has really transformed the office.
Thanks for your help.
James

Thank you Charlotte,
I have just sent payment through my bank.
Can I just say how fabulous the guys were who came to do this work.
Very professional and a delight to have around.
The windows look really fabulous and I am so pleased with the pale grey instead of the black rubber! Really sophisticated looking.
Best wishes and thanks to Shaws for doing such a great job in difficult times.
Sarah

Charlotte
Thank you for the note.
Yes, I am very happy with the result – I think Robin did an excellent job on the construction.
I will process the payments.
Regards
Michael Edwards

Hi Charlotte
I hope all is well.
I was able to get into the property last Friday and can confirm that I’m really happy with the work carried out.
The quality of the windows and the install both seem excellent!
I have just settled the remaining £xxxx.
Thanks to you and your team so much for an excellent job.
Best regards
Robin

Hi Charlotte
I am very happy with the new windows. Thank you very much to all involved!
I have just transferred the balance owing.
With best wishes
David ROE

Hello Nigel,
Hoping you are keeping well?
Our install for 2 windows at xx xxxx Mews was completed yesterday. The guys were great and you wouldn’t have known they had been in. Please could you let Max know and ask if he would pass on my thanks. It was a bit hectic when they were leaving so didn’t get a real chance to thank them. I had the plumber arrive and the neighbor popped in to look at the install. I have given her Shaw’s details as she is looking to change out the patio doors in the spring.
I today transferred the balance of £xxxx for the works. Thanks again for your help.
Kind regards
Chris Duggan

Dear Charlotte
Sorry about that! I have just transferred the money and can I take this opportunity to praise the work the 2 guys carried out. They have done an excellent job and we are delighted with the result.
Many thanks and kind regards
Mrs K Brownings

Thanks Gary.
Survey took longer than we all expected but the devil is in the detail.
Alan is a great ambassador for you.
He’s planning to return once its all drawn up, room by room, so we can sign off. Kind regards,
Nick

Hi,
Chris and Lewis Installed some windows for me and when they were leaving they said that they have ordered new glass for one window that they were not happy with and also one new handle that turned up scratched.

Do you know when those buts will be in and be ready to be installed ?
I’ve paid £xxxx.xx of the invoice and will pay the remaining £xxx when the glass and the handle are installed. I hope this is ok?

On another note, I’d like to say that Chris and Lewis were really good, exactly the kind of people I would want driving a van with my company name all over. they were clean, tidy, efficient and very amiable people.

I was a little worried after the last install you guys did for me and the associated drama afterwards but I have to say this install has gone really smoothly and I could not be happier with the install so far.

Thanks
Dan

Hi Charlotte

I have transferred the balance of £xxxx.xx – Invoice No xxxxxx. I look forward to receiving my receipt and FENSA paperwork.

Many Thanks to your team, they did a great job!

Regards
Amanda

Dear Sir/Madam,

I enclose a Cheque for £xxxx for the outstanding balance for the double glazing your firm installed. I was really impressed with your installation team and will happily recommend your good selves to other people and my come back to you when I do some more updating of my home.

I do hope the cheque is right amount etc. and sorry for slight delay as at present am/have been in and out of Hospital over the last two weeks,

Good afternoon Charlotte,

Thank you for the invoice, payment has been made and should be in your account on Monday,

I would also like to add, that both Robin and Billy were are an absolute credit to your company, very polite, tidy and totally professional,

would recommend without hesitation.

Blessings and have a wonderful weekend

Stevan

Thank you Charlotte I’ve just paid – the delay was very frustrating but I am delighted with my new windows (as is my whole family) and I have already received compliments from my neighbours! Please pass on my thanks to the installation team who were amazingly efficient and professional 🙂

Kind regards

Jody

INVOICE. 126660

We absolutely love our new door fitted yesterday. The fitters were brilliant – efficient, friendly and did a superb job. Couldn’t be happier.

Have just paid the balance by BACs

Many thanks

Eve

Dear Charlotte Marten,

Please find enclosed cheque for £xxx

It’s a super window, very efficiently installed by Bob. Alan, who cleaned away all debris and cleaned up everything. Many Thanks.

Yours Sincerely

Marjorie Fielding

Hi Charlotte,

Yes we’re absolutely delighted with the windows and work done. Kris and Steve are true professionals and Really nice to have around. Couldn’t be more happy!

Please send over remaining invoice and I’ll get it paid asap.

Many thanks, Dennis

Sent from my iPhone

It was really good to meet someone who understood, and didn’t do the hard sell.

We really appreciate your advice and help and would like to except your price for all the windows.

Could you please give me a call to arrange payment etc.

Many thanks

Andrew Winter

Hi Mark

Hope you are well. The fitters did a great job. They mentioned that they would come back to fit a floor threshold strip. Can you ask, when the can do that please?
Here’s a pick of the fitted bifold.

Dear Charlotte

Thank you for your email. I am extremely satisfied with the job thank you and thought the fitters excellent and very nice to have around. Please convey this to them.

I am out all day and shall settle the invoice later today

Best wishes

Fiona

Hello Lee

My windows are wonderful – I am very happy with them!

Are you going to fit two wooden panels to the French doors as at the moment they are white inside

Thanks
Sue

Lee/Char,

Just wanted to say on behalf of my wife and I how delighted we are with our new conservatory roof that was installed on Tuesday & Wednesday.

The communication was good from the installation manager phoning me to advise the job would be carried out a week later than scheduled. Also the evening before Lewis phoned me to advise that Robin & Billy would be on the job which gave me time to speak to my neighbour about parking.

On both days all 4 guys were punctual (before 9am) and the speed and quality of workmanship was excellent.

The internal finishing and the trimming of the window boards was slick and the roof itself with self-cleaning glass makes the conservatory so much bigger and quieter.

They were also very tidy.

In summary they were a credit to Shaws and I hope Lee you feed this back to them.

My only criticism is they polished off a packet of Jaffa Cakes in next to no time.

Pop in anytime and have a look at it, Gary was here earlier and he was well impressed.

Regards.
Andy
Sent from my iPhone

Hi,

Just a quick email to say thankyou for all your help supplying windows for this project on this site. As you can see from the forwarded email, the key worker tenants are very grateful for your assistance.

kind regards

Roland Karriqi

Hi Lee,

Just wanted to say a big thankyou to you and your guys on site today who went the extra mile before they left for the day. It’s looking good this end and I’ll try to catch up with you on Wednesday but I know you must be really busy. Trying to organise anything in this pandemic is mental.

Thanks Steve Fitzgibbon

Thanks Charlotte,

The service I’ve received from start to finish has been excellent and I most certainly recommend Shaws to people

Hi

Thank you so much, we are so impressed with the windows.

I have paid the balance today and won’t hesitate to recommend Shaws,

Best Regards

Zoe

Please forward this to the manager.

This is just a quick email to say thank you for the great service I have been given, from when I came into the showroom to when the door was installed.

Special thanks to Barry, the installer. He did a great job and made sure that he paid attention to detail. He finished off the area around the door & frame to a high standard. To date I am really pleased with the overall appearance of the door.

I would be sure to recommend Shaw’s to other people.

Regards, Sandra

Hi Steve,

Just wanted to say a huge thanks to your team for making the fitting today happen – it all looks absolutely amazing! And Max was brilliant helping make it happen.

Pic of fitting in progress…

Hope all is okay, and thanks again, we’re super chuffed, the doors are better than we could have imagined!

Suzanne

Dear Charlotte

Yes thanks – the weather was kind to us last week, your team was very professional with a strong emphasis on safety in my observation and everything seemed to go according to plan.

I have just made a bank transfer for the outstanding balance so the funds should be with you shortly. We look forward to a receipt confirming full payment and the relevant guarantee documents in due course.

Regards

Warwick

Hi Charlotte

No problem about the window – it all got sorted in the end. Kris and Steve were nice to have around and they seem to have done a good job.

I confirm that I have just paid the balance online. I look forward to receiving the receipt and guarantee.

Best wishes

Valerie

Hi Charlotte,
Just to confirm I have paid the outstanding balance today.
Again, sorry for the delay and many thanks for the excellent job. We are really pleased with the end results – the service provided on the day of installations was great.
Best wishes
Naomi

Hi Charlotte,
I was just waiting for the final amount as we had mislaid the paperwork your fitters left with us. We are really happy with the doors and I’ve transferred the outstanding with our invoice number as reference.
Cheers Marc

Dear Charlotte,

Morning, I have just made the last payment, it’s coming from a different bank account than usual, so I have attached the details so you can recognise the payment when it arrives. Please let me know when you get it.

The windows are fantastic, it is so much warmer and quieter, they really look great. Also the guys that put them in were very professional, the finish is spot on and the plastering perfect.

Hope you all have a lovely Christmas.

Kind regards

Lynda

Hi Joe,

Just to say we are very pleased with the windows and doors, they look fantastic. Thanks very much. Your guys finished off today and I would like to pay your invoice. Only thing is I can’t find it! Please email and I will put the payment through online.

Best wishes,

Jessica

Dear Max

Just writing to let you know that I have no transferred the full balance owed for …

We are absolutely delighted with the window and in spite of misunderstandings about arrival time etc

We’re also delighted with Robin and his team who did an excellent job. Please pass our thanks on to them.

Best wishes Robert

Yes, thanks – look forward to receiving that.
The fitters that came out were very friendly and super-efficient – Steve and Chris, obviously the “A-Team”!!
Kind regards
Steve

Thanks Charlotte

Yes – I’m very please with the look of the doors. I haven’t actually used them yet as builders still on site so fingers crossed they work!

Your installation guys (the brothers) were really lovely guys, a real credit to Shaws.

I’ve settled the invoice this afternoon so if you could send me the recipt and guarantee that would be great.

Have a good weekend

Thaisa

Lee,

Just to confirm that Robin came today and pretty much all sorted. I just want to say credit where credit is due – we were really impressed with all of Robin’s work and the job is well done when he’s on-site.

Best wishes,

Rebecca

Another great job completed by shaws

Your fitter “bob” is a credit to your company

The new door and frame were installed on time and with no mess

Thanks once again

Keep up the good work

Cheers

John M

A very satisfied customer

Thank you, great job on the windows, Ben

What a great job your boys did on the Russell Road Doors. They were a pleasure to have onsite. Kind Regards, Ian Hardy

Hey Steve, Thanks for the update, the roof and the Bi-Fold are outstanding. We’re extremely happy with the work and the product.

Looking forward to seeing the final piece of the puzzle installed.

Best, Davide

Hi Max, Credit where credit is due. That’s two projects both have been dealt with fabulously. And even my staff have commented how polite and nice your team was. Kind Regards, Ian Hardy

Hi Max, The door is all completed without any fuss. Brilliant job. Everyone is commenting how lovely the doors are. I look Forward to the building to be done. Kind regards, Ian Hardy

Hello Gary,

Hope you are well. The new windows are looking great, all the neighbours are commenting on them. So, we would like to get a new door, to go with these.

Your quote was for £xxxx + VAT, subject to survey. Can I check the colour we have chosen – anthracite grey, to match the windows – will be the same as the door.

Can we arrange a date / time for someone to come round and survey, check we are all OK to go ahead. We are available after the 16th June.

Looking forward to hearing from you.

Regards

Caroline and Time

Morning Lee.
Thanks for the windows,
Very nice job,
Please thanks Bob and Jake, very clean and polite.
When do you want cash,
Can bring it to office, your house Saturday.
Regards Richard

I refer to our previous discussions and would advise that our extension is now complete. We are very pleased with the result, so please pass on our thanks to Nigel and gang.

Last week Chris and Lewis installed two double-glazed windows at our address in Brighton. We just wanted to let you know how much we appreciated their professionalism. They were helpful informative, efficient and tidy. In light of our experience we would definitely recommend Shaws to friends, and we have written a very positive review for Checkatrade.

Robin and his mates were very experienced and have done an excellent job that I am very pleased with. As you may be aware we did have water inside the window the next day after it rained in the frame. Robin came back having checked with your team and apparently a cover had been missed out of the order which he then fitted. I am hoping that no other leaks will manifest themselves. The windows do look the part, so hopefully all is now well.

Just to let you know I have now paid the outstanding balance by BACS for my window which was fitted yesterday. I am very pleased with the window and the efficient manner in which it was fitted. Thanks to all involved.

Just to let you know I’ve just (Saturday) transferred the outstanding balance to Shaws bank account. If you get an opportunity please thank Jake and his team for their hard work in getting the windows up to the flat and for the good job they’ve done. I’m very pleased with the end results and the sunlounge/balcony looks very impressive. If you get a spare five minutes would you let me know that the transfer has reached your account safely and thanks for your help over the last few months.

I am writing to say how good your workmen were when they came yesterday to my bungalow in westdene. The two gentlemen were so helpful and efficient. They are great ambassadors for your business. Thank you for your speedy help.

We had the windows installed on Monday and they did a fantastic job. I have made the payment.

We’ve had the pleasure of having our new sliding doors and lantern from you and wanted to write to let you know. The doors and lantern look great and after some delay to the installation we’d like to acknowledge the hard work and excellent customer service from Robin, Tom and Billy during the works. They managed to put right an awkward situation, which couldn’t have been easy for them to come into. I asked them to give me your details as I wanted to express my gratitude of them to you. Please pass on our personal thanks to them for a great job well done. They are a credit to your company and hope they will be recognised for this.

Thanks for the fast response on the snagging. I have just paid the balance into your account as specified on the invoice. You should have it in your account in a couple of hours. Many thanks.

We just wanted to send a note to say a huge thank you to Robin and his team for doing such an amazing job in our conservatory. Thanks to Jo for having the vision to agree to it and Robbie for the execution of the plans. Robin and his team were fantastic, trustworthy, thorough and the finish is fabulous.

There is still some rubbish to collect including scaffold poles which I think Tom is due to collect. You should have received our payment for the outstanding balance by now.

Thanks again and we could send you some pictures when the floor is done and it is all complete for your portfolio of slightly unusual builds!

I’ve just paid the balance for the doors. We’re very pleased with them! Many thanks

I just wanted to email to thank the team at Shaws so much for their excellent work building our conservatory.
From the initial meetings with Joe and his many visits to our house with quotes, examples of coloured glass, and with Robbie designing the conservatory as I wanted it to look, to the hard work by the team of ground workers and the excellent workmanship by Robin and Tom, I am absolutely delighted with the finished room – it is exactly as I had envisaged it.
All of your team were a pleasure to have in our house and were very respectful of our home.  I couldn’t be more delighted and wouldn’t hesitate in recommending Shaws. We can’t wait to paint the walls, get the floor laid, landscape outside and open both sets of bi-folds. Thank you so much again.

I’m pleased with the doors and I want to say what a credit to the firm your fitters are. They were excellent.

Thank you – we are very happy with the windows and doors. We also found your colleagues were very helpful and professional – please thank them for us.

Barry and Mark are a credit to your company and have done a fantastic job. I am very very happy with my windows/doors and will have no worries in recommending your company to my friends and family.

The windows have been installed and look fantastic! The client is really pleased.

Amazing job – very neat and tidy. Excellent job done, thank you.

The door has been fitted and I am extremely pleased with it. The workmanship is superb. Thank you.

Chris and Lewis were excellent and a pleasure to have working.

Very happy with the work, the professionalism and easy nature of the fitters.

I wanted to thank you for all your help, the windows look perfect, just what I had imagined. Also the 2 men who fitted the window were very professional and did a very good job.

I found Mark and Baz a pair of charmers: They worked professionally and diligently throughout, including cleaning up all debris following completion and thoroughly cleaning both doors. It was a pleasure to meet them both.

Thank you. The door was fitted yesterday, we are very happy!

Thank you for fitting our windows – Jaik did a great job and was incredibly clean and tidy every day.

The team who fitted my doors and windows went above and beyond, were clean and tidy and assisted me in putting my curtain rail up – I’m very grateful.

Very pleased with the work. Mick has been excellent. A credit to Shaws.

The guys Jake, Jake Ailtin and Jack were a fantastic crew and left the place clean and tidy, they did their best to repair all damage and given the size of the job and the difficulties, they were exceptional. Kind regards and I have already recommended Shaws.

Door installed today and it looks great. Thank you

Thank you so much for our new double glazed windows which I am so pleased with. Your two fitters Chris and Lewis are very good at their job, they always put dust sheets down and vacuumed up after themselves and were such nice guys. Will you please pass on my regards – having people in your home is never easy but these two were no problem at all.

I would like to thank Jake and Elton that did our fitting, they were professional and courteous at all times and did a fantastic job.

Please pass on my many thanks to them.

The fitters done a stunning job, really pleased with the work.

The work you done looks really smart, I’ve heard some very good compliments about the install as well as the guys on the site too, so well done.

I would also like to thank you and the team that were working on the curtain walling for completing all work and associated tasks to Joan’s satisfaction, your co-operation was very much appreciated.

May I thank the workers from Shaws who did complete all tasks as required today. Thank you for being supportive and ensuring that school can start tomorrow. I am very grateful.

I am very pleased with the end result! Thank you for fitting these quality windows so well and to your polite and professional team!

I will recommend you.

Just wanted you to have this as a token of our appreciation for the work on the front door etc.

Thank you very much for all your help recently with our Patio Door. I was lucky that you were the first advertisement I saw in the book and that you have such pleasant staff.

We are really pleased with the result. Thanks again for all of your hard work and help.

Brilliant job, fantastic, beautiful etc. big thanks to all

Really pleased with the windows, Jake and Jack have done a great job and the bay is looking really good.

Jake and Jack were brilliant and their customer focus was great.

If I am to go ahead for any more work done I will ask for them by name.

The doors and window were fitted on Friday and look fabulous. Robin and Tom did a top job.

I could not praise Bob & Mick enough. Their standard of work, friendly demeanour and all round professionalism was above and beyond anything I expected. Because of them I will definitely be going ahead with further work from Shaws.

The doors and windows look amazing, we are really pleased with them.

We are really pleased with the property and the quality / finish of it.

I would like to say how impressed we were with the high quality of work and professionalism shown by the team. In particular, Robin – who led on the job – is an outstanding workman, helpful, professional and polite. He took the trouble to ensure that the window surrounds were fully insulated, and overall we are delighted with the result.

Thank you ever so much for doing such a wonderful job with our bedroom window. I shall be in touch with you again regarding more work in the future.

The door looks great – Bob has done a brilliant job.

Very pleased with how it all went. Mick was brilliant.

Thank you for a great job done on our Windows and French Doors. They all look great.

We will definitely be in touch again in the new year.

Please could you pass on our gratitude and delight for a fantastic job well done.

Jake, Elton and Gareth were fast, efficient, unfailingly polite and considerate and exhibited a care and attention to detail that was exemplary. It was a pleasure to have them working on our house and the result is superb – already we can see and feel the difference.

Overall our experience with Shaws has been positive throughout and we would not hesitate to recommend you to anyone for their glazing needs.

Very pleased with the lounge and bedroom windows you recently installed for us.

We would now like to see you with a view to replacing bathroom and possibly kitchen windows.

I had spoken to 4 other companies regarding a shopfront and Shaws were by far the nicest and most helpful.

The windows are absolutely beautiful. They have really improved the look of the house!

I would like to say how professional the 2 fitters were who installed the windows. A very good job, polite and made sure the windows were “right” (and I know a bad installation when I see it!)

Thank you for coming round on Thursday. I was contacted beforehand and the 2 men who came arrived on time, were very efficient and nice to deal with. If only all companies were like Shaws!

Martin was very lovely as was Jaik, couldn’t have asked for a nicer fitting team.

Both workers were so nice and went above and beyond I help. I shall definitely be using your company again.

Our Conservatory Loggia room reconstruction is a great improvement on what was originally there. Andy and I would like to say a big thank you to all who were involved with this project.

Your lads did a grand job which my mother is very pleased with. The windows were measured and fitted to perfection and no damage to the exterior masonry so no need for any exterior beading, which is much neater.

Gary and Allan did a great job on the French Doors. I’m just about to put something on CheckaTrade about the excellent service we’ve had again from Shaws. You’re a terrific team and employ some really good guys. Thank you.

Bob did a great job with the door on Saturday, it’s looking really good!

I am thoroughly delighted with the installation, professionalism and cleaning up of the property after the installation Jake & Alton did.

I just had to write to you regarding your two installers, Gareth and Roy. They were both professional and courteous and so meticulous in ensuring that the finished installation was as perfect as it could be. So, I can thank you for a great job.

Thanks for the prompt fitting of the windows. May I also comment on the professionalism of your fitting crew and request that these guys return to finish the job when required.

Thank you so much for our doors. Fan-dabby-dozy springs to mind – they look fantastic.

We are delighted with the work.

I had a rear bay window (3 pieces) fitted last wekk, and am very satisfied with the work that was done.

Your fitters have done an excellent job and I have left a review on Check a trade.

Many thanks for the installation of our new front and back doors and porch windows. We are very grateful to you for a quicker response time than anticipated and for an excellent job carried out. The doors look great and improve our home tremendously. Thank you.

I have just got home and the windows are AMAZING! I cannot believe the difference to how they make the house look. There’s still one to be done but I love them so much, thank you!

Thanks for your help in getting this sorted. Looks like a very good job. The actual instalment was both quick and professional. I think my kitchen floor was cleaner after they had finished than before they started!

Everything is great with the conservatory, the living room roof with the lights in looks superb. When you sit in the conservatory looking up it feels like you are looking through a huge lantern light roof in an extension – we’re very pleased. A big thanks to all the guys that worked on it, they were a nice bunch that worked hard and well.

I would like to say that I was very happy about the way the windows were installed and finished and am delighted with the result. Please thank your staff again for their hard work and their efficiency not to mention their courteous and friendly attitude.

I take this opportunity to thank Chris and the rest of the team for their excellent work.

I am absolutely delighted with my new conservatory, it’s just the place to drink my mid day G and T. Your workers were all so charming, I was particularly impressed by Steve, who laid the foundations; I have never seen anyone work so hard or fast. Yours must surely be one of Brighton’s best businesses. One of these days you will be able to retire in style.

I just wanted to drop you a line to say thank you for your help, patience and support over the months of waiting on planning approval hassles etc. culminating in a first class result on installation of the windows. Many thanks to all the Shaws team who I will highly recommend wherever possible.

You recently carried out the replacement of a rear porch enclosure for me and I am writing to say how pleased I am with the finished result. Many thanks to Gareth and Josh for their work on the installation.

Many thanks for the installation. Good job, great guys.

Many thanks to your guys who did our house this week, as far as I can see they did a very good job! I was very impressed, they done exactly what they said and there is no time of movement slippage – please tell those guys “well done” and thanks!

We have had our installation completed today, which we are very happy with. We have been so happy with the service we have recieved from start to finish & the quality of the work carried out.