Hi Lee The windows are working out great and the lads did a great job. I have a favour to ask, are you able to send me a sectional drawing of the windows fitted in the above quote? Best regards Glenn

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Lee Thank you for fitting the doors. You have done a great job and we’re very pleased. Could you let me know the next steps regarding the logo? Many thanks. Kind regards Johnny Jonathan Cubitt Bursar

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Dear Charlotte Thank you for arranging the visit of your engineer, Robin and his colleague. They have done such a splendid job and I am very grateful to you all. Many thanks, Maureen Sent from my iPad

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Hi John We had to rush off yesterday when Paul had finished. Everything looked good, and we are delighted with the result. Sam and Paul have fitted in well and done a highly professional job. Many thanks for your efforts. Vaughan and Sally Napier-Fenning Sent from my iPhone

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A fantastic job done by your team. My brother and I are delighted. You have lovely people working for you. I will organise the final payment. Many thanks

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Oh gosh, so sorry. have just paid it. Should be in your account shortly. Thankyou. The team were brilliant and we’re very happy with our new windows. Jane Spedding Sent from my iPad

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Hi Charlotte, Thanks very much. Can confirm Barclays online bank payment made just now. Although a few delays with the doors which wasn’t great (manufacturer delays and damages), would like to pass on I thought Max was excellent throughout the process and he provided great customer service. As a result I will be sure to pass on your details to anyone who asks for a recommendation. All the best, Tom Bowcock

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Good morning I have made the payment on contact this morning and should be in your account within 2 hours. Once more, many thanks for a super job and special thanks to John Long who was so helpful in planning the works and keeping me informed. Regards John Rowan

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Good morning Charlotte, Happy Friday! Thanks for coming back so promptly and for the lovely goodwill gesture. You have a great customer service model:) Thanks for chasing for me.

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Thanks John Also I did want to get in touch to say thanks to the team last week. It can’t be nice working around the general public but the team were polite and accommodating and have done a good job. One last thing. Some of the girls have found the key a little difficult to turn, especially in the bottom lock when both locking up and unlocking. I imagine it is a simple alignment issue. Do you think anyone could come and give it a final check (and maybe file down the locking hole a little) to aid the movement of the locking lever. Thanks again for your help on what turnout out to be a harder job than possibly initially expected. Best wishes, Graham

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Hi Harriet, Thanks for your email. Yes, doors all done apart from a couple of caps needed to cover some screws. The guys did a fantastic job taking great care with extracting the old patio doors and fitting the new. The finish is immaculate and we are very happy with the results. Please pass on my thanks to them again and let their manager know of their great workmanship! Can we pay the balance by Amex as we did the deposit? KR, Wai Han

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Dear Charlotte I am pleased to say the outstanding sum has been paid. Thank you for your email and for overseeing things on my behalf. The timing ultimately worked out well and the window has been excellently fitted. I’m also very grateful for the supply and fitting of the D handles. I’m impressed. Please pass on my thanks to all your team, especially Ben and Joe who did the difficult bit. With best wishes Kate lsitt

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Hello Charlotte, Thanks for coming back so quickly. I am honoured to get my query dealt with by the MD@! No problem re the light, just an accident and the doors were huge and very awkward to handle I’m sure. Thanks so much for ordering the light – that is service for you, very impressed. I will ring Monday to pay the balance due. Do pass the thanks on to the fitters they were fantastic! KR, Wai Han

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Dear Shaws, I am writing to thank you for the work you have done replacing my balcony windows. The team of men who completed the work so well were polite friendly and very respectful of my property. I congratulate you on your choice of employees. Yours sincerely Wynford Baker xx xxxxxx House xxxxxx Road.

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Hi Gary I was very impressed with the service from Nat and Matt and have left reviews on both google and checkatrade. I am however unable to leave a Facebook review as the review section appears to be disabled. Looking forward to receiving my voucher@ Zoe

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Hi Gary, Your guys left a short while ago having completed the installation. I just thought that I would drop you a line to say what a great job they did. They were always on time, they were friendly and polite and did a thorough clean when they finished each day they were here. And the quality of the finished product is superb. We are very happy with the outcome and are looking forward to the benefits of double glazing in the Living Room and Bedroom. I assume that you will let us have an invoice in the near future? Thank you and kind regards Peter

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Hello Charlotte Thank you for your email. We are very happy with the end result, your installers have been excellent. I have just paid the outstanding balance. Kind regards Anthony

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Good Morning Charlotte, I am pleased to say we are delighted with the completed door and I have now paid the final invoice. I would also like to express my thanks to John for keeping me informed throughout and to Daniel the fitter, who has been excellent. Kind regards Jane

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Dear Charlotte, Thanks for that. The job has indeed been completed, and I think the two guys who did it were excellent. However, I understand that the freeholder of Eaton Court (Derek Carpenter of Coastal Estate Managment) who is managing the insurance for the block has been in touch with you about the final payment. I understand Mr. Carpenter will take care of this directly (his e-mail address is copied in). With best wishes, Anthony

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Subject: thanks for help by Ben (& Joe) I have secondary double glazing fitted here at x Surrenden Close several years ago. I was having trouble lifting out the panels to clean. Your fitters Ben and Joe were working at number 10 and so I asked them if they could show me how to do it. They demonstrated how its done, so thanks to them! Regards Samuel Samuel Wright

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Hi Lee I think they are all done and my wife has just text me and said “Looks fabulous and the guys were great” Not sure what she got up to but a good review if you want to put it on your web-site lol Linday

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Dear Sirs RE: xxx Dyke Road Brighton, BNlxxx My apologies for this late evening email, I have been meaning to write for the last few days. On Friday of last week (24 March 2023) we had a patio door fitted to an outbuilding at our address. The two installers were ‘Ben’ and ‘Joe’. In short, they were superb. Not only their hard work and diligence to the job. Their manner, style and professionalism is a true credit to your company. I wanted to write because a few years ago my (elderly) mother was having windows installed (not by Shaws – this is up in Cheshire) and her experience with a company of some standing could not have been more different. Rude installers, poor service and a manner that left a very vulnerable lady rather shaken. Indeed other friends and relatives have either had similar expeirences or just poor service from other installation companies. However, both Ben and Joe were the exact opposite of that which is what prompted me to write, credit where credit is due. Indeed I would a. certainly recommend Shaws to others on the back of their conduct and b. as a point of feedback they should certainly be your first choice of installers if ever dealing with elderly or vulnerable clients because of their conduct, demeanour and professionalism. Anyway those two are a credit to your firm! Just thought I should let you know. Very best regards Joe Lewis (A very happy customer)

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Dear Gary -I am just writing to you to say a very big thanks to Ben and Joe from Shaws Installations who today replaced my very old sash windows with PVC. They arrived bang on time this morning and worked really hard all day to undertake the work in good time. They were polite, cheerful and friendly and also explained what they would do and roughly how long it would take. They were extremely competent in all aspects of the work. They knew what they were doing! And they even vacuumed the carpet afterwards! I would really strongly recommend them to other customers. Best wishes Mike A (BNXXX) PS I haven’t forgotten to pay the remainder of the invoice, I have paid a £xxxx deposit. I am now waiting for my saving account to transfer money to the current account. This may take 7 -10 days so I can transfer to you the outstanding amount of £xxxx at that point.

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They are coming Monday thanks . I must say Shaws have a lovely bunch of people working for them.

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Hi Gary Hope all’s good with you. Your guys finished up yesterday afternoon, just wanted to let you know what a fantastic job they did, windows look amazing. The main two guys who were here all week literally didn’t stop working, they also somehow managed to keep the house really clean and spotless when they left. Honestly, really impressed with the service. Can you confirm the balance owed please and I’ll get that paid today. Also, would it be possible to get a quote to change the outside fascia around our front door frame from white to the same dark grey as the windows? We didn’t think about it at the time but now it stands out a bit. cheers again Russ

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Good morning. I sent the final payment yesterday. Please confirm when you’re back in the office. I am very pleased with the doors. They look great. Your fitters, Jim and Jon, were tidy, clean, considerate and speedy. Thanks Jan Smith

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Morning Lee. You did get the money didn’t you? The room looks Amazing. We are so happy with it. Thanks so very much for your teams Hard work. They were a pleasure. Regards Gisella Sent from my iPhone

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Mrs Barnes xxx Old Shoreham Road Called me to say very pleased with the job and will always recommend us Said the lads went above and beyond Well done Dan and paul

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Excellent installation today Luke and Shane fast and efficient and cleaned up well afterwards Mary Kellett

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Hello Gary, I don’t know if you are the right person to email. Apologies if not and please forward on if needed. My windows were installed on Monday and I am very happy with them! Ben and Joe were punctual, professional and very kind. They did an awesome job! I have paid the outstanding balance. I hope you received it OK. I guess you can send the certificate out. Many thanks Angela

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Hi Gary Yes retro fitting a vent would be great, we are very happy with the windows, Nathan and Matt the fitters were brilliant. We are just waiting on the replacement bathroom fan light window pane. Regards Nick Sent from my iPhone

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Hello Lee, Thank you for installing my new patio door and windows. They are very nice. Your team left a final invoice for me which I have reviewed and would like to query. Please see attached my calculations which show the final balance payable is £x,xxx. This is £x,xxx less than your final invoice states (invoice no xxxx). Please review your final invoice. I look forward to hearing from you, thank you, Tina

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Hi there Charlotte, thank you for the adjusted invoice. just to confirm, that I made a BACs transfer today for the final balance of £xxxx.xx, originator account x x xxxx/xxxx with reference xxxx Dxxxx. The installation guys Ben and Joe were excellent. Thank you A. Thomson

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Good Evening, Thank you, the door and windows look great and I love the encapsulated stained glass. Thank you all for your persistence and hard work. Shane and Luke were brilliant. I’ve transferred payment to your account with the reference above. If you could confirm receipt I would be very grateful. Kind regards, Richard Hughes

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Hi Charlotte, I have made the full payment today, the reference shows as ‘Anthony Rogers,’ rather than the Customer Reference number. May I add that Nathan and his brother did a very nice neat job. Anthony

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Hi Charlotte, Gary and team. Chris and Lewis came today. They were both a really professional pair and even cleaned up so the place was better than when they arrived. The doors look great thank you. I’m really pleased. As long as they don’t leak in the big storms (fingers crossed) they will definitely have made up for the wait. Thank you. Best Tristan

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Hi Gary Thank you so much for installing the doors at 12 Buckingham Road BNl 3RA. My tenant Greg was really impressed by the professionalism of the installation team so please do pass this on to them. Just to let you know I have paid the final invoice – I wasn’t sure whether I would receive a reminder so have just done this off the original. I put the contract number of D1463 in as the reference for this. If it is at all possible please may I have a tax invoice for the works carried out. Just to also advise you that my new address is now 208 Hale Road, Hale, WA15 8DH. Many thanks once again, Andrea Furlong

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Dear Lee I am writing this email to say thankyou to your wonderful fitters Chris and Lewis who came to my house today to inspect and repair my conservatory. These men were the original team who fitted my conservatory and continue to be polite, tidy, respectful and knowledgeable. I cannot praise them enough and would like you to pass on my sincere thanks and gratitude. I would also like to thank Charlotte who arranged the call out and is another professional member of your company. Happy Christmas Janet and Stan Wilson

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Absolute 5* service, window was fitted quickly & looks incredible. Nathan was friendly and professional.

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Hi Gary The guys were great and did a really good job, we are outstanding a couple trickle vents as the ones supplied were damaged but hopefully we will get them soon. Many thanks Helen

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We are please with the workmanship from Matt and Nathan really tidy and friendly. Would like them back when we do our sunroom next year.

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Excellent Gentlemen

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A Good Job Well done. Nathan was courteous, friendly and professional.

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Thanks so much for a brilliant job from your guys. They were so diligent and professional….it looks great… .. but they were also very upbeat and cheerful so easy to have in my home. A real credit to your Company. All in all a great service despite the wait …. but here before the cold weather set in so can hardly grumble. Thanks a million Julie

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Hi Steve, Yes we would like to go ahead please …. Going to really promote what an incredible job you guys have done at our house hugely on the insta account and word of mouth. Could you also please confirm what the approximate weight of this glass top is going to be? My estimation is that it’s going to be just under 100kg. Is this correct? Regards Sarah

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Hello Charlotte, Many thanks for the below. You lads did a lovely job, thankyou. I have settled the invoice this morning, via Acre Landscapes account ref. BXXXXXXXl. Thanks again. Nigel

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Hi Charlotte This is fab. Thanks so much I love the windows. I’m away until Thursday and will pay then – is this ok? Thanks so much Huw

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Hiya Yes thanks Zac – the rooflights are amazing – everyone loves them and the speed of the work was incredible – really appreciate you all getting it done quickly. The room looks so much better now. I think we are just waiting for two glass panels and the electrician to fit the opening motors and I’ll sort out your invoice tomorrow when I can get on the bank account. If the electrician comes when I’m not there, the boxes with the motors in are in my office and the cashier will have a key to let you in. Great team, great work-thanks!

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Mrs Renault called, Barry went out yesterday she said he was an amazing helpful guy, he called to say he would be late when most people wouldn’t bother. He did the job quickly, gave great advice and showed the customer how to operate. She said he had been there previously over a year ago and remembered her. She said if she was a rival firm she would try to poach him. She wanted us to know she had 100% customer satisfaction. Good Job!!

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Hi Charlotte I have now paid invoice in full hope you have received it. Please thank the team who worked so hard through the heat. We are enjoying playing out under cover especially in this wet weather. Kind Regards Alison Groves Manager

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Hi Charlotte, Can I please add our thanks to your team who installed new windows to the back of our home on 3rd May. Again, excellent work and nice guys working in our home. We will, of course, be thanking Nigel when we see him next week. Please pass on our comments to senior managers. Kind regards Sheila

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Hi Zac, Just to say thank you and I am very pleased with our new porch door. Your fitters have done a very neat job. Before and after photos attached. Our cheque for the balance went in the post this morning. Thanks again and regards, David Woodward.

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Hi Charlotte, The invoice is now paid. Your guys did an amazing job in very difficult circumstances! Kind regards, Jan Robberds

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Hi Zac, I’m trying to give Pat a break so I’ve taken him out of this reply! Thank you for the plan for our half term break in October. We are really pleased with the windows that have been replaced onsite so far, great work and really fast. I’m sorry but we don’t have storage space onsite, we are really pressed for space, every cupboard and corner is used. Regards

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Thanks to Baz and Chris of Shaws for an expert job repairing our back door. Job done swiftly, with a smile. It’s good to be able to get out again! Annie, Brighton, June 2022

Hi Gary, We are very happy with the door, great job, do send us the invoice for the final payment when you can. All the best, Jennifer

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Morning Zac, We write to let you know how delighted we are with the installation of replacement windows to the back of our home yesterday. Dan and Joel’s work was professionally carried out and when the task was finished they cleared up each room and the outside area of our house. They were lovely guys and please pass on our thanks for their hard work. We are now looking forward to the next stage with the building of our conservatory. I am away next week on ‘Nanny duties’ but always available on email or mobile and Merv is at home. Kind regards Sheila & Merv

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Hi Zoe and Zac, I just wanted to send a quick note to say we are thrilled with our windows and doors. Thank you for making it possible to have them fitted in 2 days. The boys did a great job. All best, Alice

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Hi Charlotte Sounds good – thank you for your efficient and friendly service. Kind regards. Heather

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Good morning Zac Great to speak to you yesterday. I meant to send you an email to say how great Danny and the guys were with the install a couple of weeks ago. They all worked really hard, and have done a brilliant job here in Maritime House. Always happy to have them here in the building. Kind regards Donna

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Hi Charlotte Thanks for your support with our recent installation that has been more than satisfactorily resolved this morning. Gary and both installation teams who visited us have been pleasant and professional to deal with at all times. Thank you once again for getting this sorted. We’re happy customers. Best wishes Steven Haw

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Hi Zac, Thank you very much. Jon and Jim have just left, a couple of really nice guys and a credit to Shaws. My reveals look really lovely – lovely job. Thank you to both of them and to you. If you would like to send the invoice through I’ll get it paid! All the very best and kind regards Nicole Cooper (mrs)

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Thanks for a most professional installation of all the windows.

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Lee Just a quick note to say that we both thought that Steve and Dan were both great at their job (well, it looks good to me) and ‘good Citizens’ as well: treating our hose as they would their own; helping provide info about the build; and generally good natured. This was very refreshing and if you could thank then for their good work, I would appreciate it. Cheers Tony

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Beautiful job & I am very pleased with my new door. I have just paid £xxxx by bank transfer and forgot to quote the invoice number which is xxxxxxx

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Hi Zac, hi Lee, We are beyond pleased with the new windows. Jon and Jim were fantastic from beginning to end, really excellent job. We are likely to replace one off our back windows next year so will definitely come back to you. I have posted reviews on Checkatrade, Facebook and Google as requested. I have also transferred the final payment by BACS. Thank you. Best wishes, John

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Hi Zoe, just to let you know I have today made a payment by BACS of £xxx as the balance outstanding, following the completion of the door yesterday. We are very impressed that despite current difficulties your company delivered on its promise to install the door before Christmas. We are very pleased with the door and the no fuss installation. Well done to all concerned. with very best wishes for Christmas and the New Year to the SHAWS team

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Hi Robbie & Lee Just wanted to say thank you so much for agreeing to sort the conservatory for me. It meant so much that you did because David would have liked to know that. I’m really sorry it was such a mess and the muddle re deciding what to do .. it was a big decision for me and I haven’t coped v well at times but it’s such a good investment & very grateful for your help. I spend a lot of time using it now. The new windows will give av good view of the garden in the summer Your team are great. Georgi 􀂗was devoted to Robin in particular. I will message them but please pass on my grateful thanks and good wishes for Xmas. I hope you and your family enjoy a lovely Christmas and all keep well during these difficult times. All best for the New Year and thank you again With warmest wishes Sarah

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Many Thanks – we are delighted with our new windows. Please thank your fitters for their hard work.

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We just had our Windows replaced on our house and I couldn’t recommend Shaw’s enough. The products are well made and of good quality. The fitters we had were brilliant, not only were the fast and efficient but were clean, neat and provided an excellent finish. As local Brighton Interior designer, I would not hesitate in recommending them to any future client.

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Hi Zoe The job is a big success, please thank the teams that made and installed the sliding doors £xxxx was transferred this morning Regards Lloyd

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Hi Charlotte, We’re so happy with the final result and the men who came were absolutely fab- please thank the two men who came to fit them from us (we didn’t get their names). Thank you also so much for sorting it so quickly, we really do appreciate it. Many thanks and hope you have a lovely weekend! Becky

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Good afternoon Zac I hope you are well. I just wanted to say a big thank you to the guys that have been on site this week installing the new windows in to Maritime House Business Centre. All of them worked really hard, and were very clean, tidy and professional. The windows look fantastic, and I am really pleased with what they have done. I would have no hesitation in recommending them and your company to anyone who asks. Thank you once again, and hopefully we will see your guys again in the new year, when the next set of windows will need to be fitted (these are ground floor ones). I have already emailed Nigel today to ask him to quote for the ground floor double glazed units which are next on the list to be changed. Kind regards Donna Donna Raynsford

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Hi Zac, Ok great thanks, I’ve just transferred that over now (invoice number: xxxxxx), let me know if there are any issues receiving that. Thank you for resolving the issues, I’m now very pleased and have peace of mind with my new door. Best wishes Lisa

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Hi Charlotte yes thanks the doors look great and the fitters were excellent- early polite snd efficient and tidy I’ve paid the balance Thanks E:C

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Hi Gary The doors are amazing thanks. We love them. I was just wondering how much the small patio doors were please? I Or only is it have a possible total to price get new not a glass break and down. blinds My fitted daughter in her is existing thinking pvc of patio getting doors? some with the blinds inside, for her flat. Thanks Regards Jan

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Hi Charlotte Thanks so much for your email – I really appreciate your help. (I have to say the service I’ve had from Shaws has been excellent from the word go -and you have just continued that!) I look forward to hearing from you. Cheers Talia

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Thanks Charlotte Yes, I noticed this “fraud alert” text shortly after I had paid. Glad that it was rectified with minimal fuss. Ben and Joe are back tomorrow I believe to finish off trim, full sealing etc. So we’re almost there! Can I also just say what a pleasure it’s been to have both of them on this install. Ben was already ahead of the game when it came to the doors not closing properly and one of the bottom boards being a “cut and shut” (rather than one piece). We would have ultimately noticed, but it was massively reassuring to have the installer notice and, without any prompting, not only bring it to our attention as a quality issue, but also have solutions in place so that the install wasn’t affected. Just brilliant. So … so far, so good. Thanks Keef

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Hi Charlotte. Thank you for your email we are wonderfully delighted with our new door your staff were very polite and helpful i will be sending a cheque out to you in the post and you should receive it next week. Once again thank you so much. Kindest Regards Tanya Saunders

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Hi Zoe Just wanted to drop you a note re the install today. Barry was great. Very pleased with the new door. Balance transferred this afternoon. Thanks again Best Dave

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Dear Charlotte With apologies for a little delay I am writing to thank your team Jim and John for the excellent work they did fitting new windows throughout our house in the last few weeks. They were incredibly professional, fitting new bespoke windows into our 90 year old frames, incredibly quick and well organised, and left us every day with a perfect finish on 1-2 new windows. They were also careful with our house and furnishings and left everything pristine, which is always appreciated. I can’t praise their work highly enough. It feels like we have a new house. As a result we are already recommending Shaws to others who have spotted the work! Please do pass on our sincere thanks. Best wishes Jo (and Pete) Searle

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Hi Gary I hope you are well. First up I wanted to say thanks for the install of the Bifold doors and Window. They look great! And the fitters were a pleasure to have in the house for the day. There are two little things I want to sort out with you though before I make the final payment. 1} Door handle We are not happy with the door handle that came with the origin doors. It has a weird fussy dogleg to it which was not clear from the page we viewed on the website: https://www.originmiddleeast.com/doors/bi-fold-doors SO the handle you ordered for us was the 303/280, but having searched online for better pictures of the origin handles, we would really like to swap it out for the 253/280. Is this possible? 2} Window trickle vent cover Please see attached photo … I noticed after the installers left that this cover had been put on with one of it’s plastic studs missing, so it does not stay in place. Can you send me a replacement piece to fit? Many thanks in advance on both these items. Best wishes Peter

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Hi Zoe, Just want to say, great job. It looks so much better. Really efficient and quick. Thanks! Btw I found a metal clasp with a thick blue strap outside. I think it might be something the guys left by accident. Best Wishes, Dom

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Dear Sir, Please find cheque 001950 enclosed for the final payment of contract. Thank you for a job well done. Your installing man was very helpful, and I will be happy to keep your company in mind for any future jobs I may have. In conclusion, I can assure you I would be happy to recommend the company to any person who may need of windows, Doors etc. This house and building has forty four flats something big! Thankyou you the most kindly RR Clayton Note Thank you Barry

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Good afternoon Lee, Thank you and the team that attended HQ yesterday to have the window restrictors installed. Please see images attached of the finished product. The window restrictors are all level to the same height through offices 403- 405. The team worked very well, in an organised and prompt manner to have this task completed to a presentable standard. Both the client and I are pleased these are now in place. @Rory Gleeson, we can include these to view on your next visit to the centre.

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Dear Gary Stephen Short has paid the balance £xxx for the installation of our windows ref Trish McElhone. We were really impressed by Barry’s work so please pass on our thanks. We’d also like to get a quote to replace the side door and adjoining windows. Would it be possible to book a survey please? If you could send us a VAT receipt for the full payment please? Kind regards Trish

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Hi Lee, great job well pleased,are you about Monday late morning to gladly pay you?

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Good afternoon Rory, I hope you are well. I wanted to confirm the excellent install of xS windows which Shaws completed yesterday. Their team were very professional, and I feel did a very good job. I look forward to you visiting to see for yourself. Unfortunately, the window restrictors for the 4th floor did not get installed due to an incorrect size of equipment. The contractors have made new measurements and said they would look to purchase the correct restrictors to return to install. @Lee Claxton- Please could you let me know when you will be able to attend site to install?

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Fab thanks. Finally windows that fit and lock! Also I can see through them (though it would have been cheaper to get a window cleaner!) Seriously I’ll recommend you to anyone who asks All best Ingrid

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Morning Lee, Yes I agree life is too short, you have to make the most of every day. Thanks for confirming you received the money. We are very pleased with everything and wouldn’t hesitate to recommend you. The bi-folds are amazing. Best wishes Mary and Jon

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Hi Danny, Pictures attached, looks great. If you could let Lee know the fitters were excellent, all very friendly and did a great job fitting and trimming. The finished job looks very neat and tidy and I am not the easiest to please! The decorator is coming back to paint the white plastic above the door at some point to finish off but the long term plan is to clad brickwork which will really smarten it up, but the shop front has really transformed the office. Thanks for your help. James

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Thank you Charlotte, I have just sent payment through my bank. Can I just say how fabulous the guys were who came to do this work. Very professional and a delight to have around. The windows look really fabulous and I am so pleased with the pale grey instead of the black rubber! Really sophisticated looking. Best wishes and thanks to Shaws for doing such a great job in difficult times. Sarah

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Charlotte Thank you for the note. Yes, I am very happy with the result – I think Robin did an excellent job on the construction. I will process the payments. Regards Michael Edwards

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Hi Charlotte I hope all is well. I was able to get into the property last Friday and can confirm that I’m really happy with the work carried out. The quality of the windows and the install both seem excellent! I have just settled the remaining £xxxx. Thanks to you and your team so much for an excellent job. Best regards Robin

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Hi Charlotte I am very happy with the new windows. Thank you very much to all involved! I have just transferred the balance owing. With best wishes David ROE

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Hello Nigel, Hoping you are keeping well? Our install for 2 windows at xx xxxx Mews was completed yesterday. The guys were great and you wouldn’t have known they had been in. Please could you let Max know and ask if he would pass on my thanks. It was a bit hectic when they were leaving so didn’t get a real chance to thank them. I had the plumber arrive and the neighbor popped in to look at the install. I have given her Shaw’s details as she is looking to change out the patio doors in the spring. I today transferred the balance of £xxxx for the works. Thanks again for your help. Kind regards Chris Duggan

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Dear Charlotte Sorry about that! I have just transferred the money and can I take this opportunity to praise the work the 2 guys carried out. They have done an excellent job and we are delighted with the result. Many thanks and kind regards Mrs K Brownings

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Thanks Gary. Survey took longer than we all expected but the devil is in the detail. Alan is a great ambassador for you. He’s planning to return once its all drawn up, room by room, so we can sign off. Kind regards, Nick

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Hi, Chris and Lewis Installed some windows for me and when they were leaving they said that they have ordered new glass for one window that they were not happy with and also one new handle that turned up scratched. Do you know when those buts will be in and be ready to be installed ? I’ve paid £xxxx.xx of the invoice and will pay the remaining £xxx when the glass and the handle are installed. I hope this is ok? On another note, I’d like to say that Chris and Lewis were really good, exactly the kind of people I would want driving a van with my company name all over. they were clean, tidy, efficient and very amiable people. I was a little worried after the last install you guys did for me and the associated drama afterwards but I have to say this install has gone really smoothly and I could not be happier with the install so far. Thanks Dan

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Hi Charlotte I have transferred the balance of £xxxx.xx – Invoice No xxxxxx. I look forward to receiving my receipt and FENSA paperwork. Many Thanks to your team, they did a great job! Regards Amanda

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Dear Sir/Madam, I enclose a Cheque for £xxxx for the outstanding balance for the double glazing your firm installed. I was really impressed with your installation team and will happily recommend your good selves to other people and my come back to you when I do some more updating of my home. I do hope the cheque is right amount etc. and sorry for slight delay as at present am/have been in and out of Hospital over the last two weeks,

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Good afternoon Charlotte, Thank you for the invoice, payment has been made and should be in your account on Monday, I would also like to add, that both Robin and Billy were are an absolute credit to your company, very polite, tidy and totally professional, would recommend without hesitation. Blessings and have a wonderful weekend Stevan

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Thank you Charlotte I’ve just paid – the delay was very frustrating but I am delighted with my new windows (as is my whole family) and I have already received compliments from my neighbours! Please pass on my thanks to the installation team who were amazingly efficient and professional 🙂 Kind regards Jody

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INVOICE. 126660 We absolutely love our new door fitted yesterday. The fitters were brilliant – efficient, friendly and did a superb job. Couldn’t be happier. Have just paid the balance by BACs Many thanks Eve

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Dear Charlotte Marten, Please find enclosed cheque for £xxx It’s a super window, very efficiently installed by Bob. Alan, who cleaned away all debris and cleaned up everything. Many Thanks. Yours Sincerely Marjorie Fielding

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Hi Charlotte, Yes we’re absolutely delighted with the windows and work done. Kris and Steve are true professionals and Really nice to have around. Couldn’t be more happy! Please send over remaining invoice and I’ll get it paid asap. Many thanks, Dennis Sent from my iPhone

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It was really good to meet someone who understood, and didn’t do the hard sell. We really appreciate your advice and help and would like to except your price for all the windows. Could you please give me a call to arrange payment etc. Many thanks Andrew Winter

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Hi Mark Hope you are well. The fitters did a great job. They mentioned that they would come back to fit a floor threshold strip. Can you ask, when the can do that please? Here’s a pick of the fitted bifold.

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Dear Charlotte Thank you for your email. I am extremely satisfied with the job thank you and thought the fitters excellent and very nice to have around. Please convey this to them. I am out all day and shall settle the invoice later today Best wishes Fiona

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Hello Lee My windows are wonderful – I am very happy with them! Are you going to fit two wooden panels to the French doors as at the moment they are white inside Thanks Sue

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Lee/Char, Just wanted to say on behalf of my wife and I how delighted we are with our new conservatory roof that was installed on Tuesday & Wednesday. The communication was good from the installation manager phoning me to advise the job would be carried out a week later than scheduled. Also the evening before Lewis phoned me to advise that Robin & Billy would be on the job which gave me time to speak to my neighbour about parking. On both days all 4 guys were punctual (before 9am) and the speed and quality of workmanship was excellent. The internal finishing and the trimming of the window boards was slick and the roof itself with self-cleaning glass makes the conservatory so much bigger and quieter. They were also very tidy. In summary they were a credit to Shaws and I hope Lee you feed this back to them. My only criticism is they polished off a packet of Jaffa Cakes in next to no time. Pop in anytime and have a look at it, Gary was here earlier and he was well impressed. Regards. Andy Sent from my iPhone

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Hi, Just a quick email to say thankyou for all your help supplying windows for this project on this site. As you can see from the forwarded email, the key worker tenants are very grateful for your assistance. kind regards Roland Karriqi

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Hi Lee, Just wanted to say a big thankyou to you and your guys on site today who went the extra mile before they left for the day. It’s looking good this end and I’ll try to catch up with you on Wednesday but I know you must be really busy. Trying to organise anything in this pandemic is mental. Thanks Steve Fitzgibbon

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Thanks Charlotte, The service I’ve received from start to finish has been excellent and I most certainly recommend Shaws to people

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Hi Thank you so much, we are so impressed with the windows. I have paid the balance today and won’t hesitate to recommend Shaws, Best Regards Zoe

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Please forward this to the manager. This is just a quick email to say thank you for the great service I have been given, from when I came into the showroom to when the door was installed. Special thanks to Barry, the installer. He did a great job and made sure that he paid attention to detail. He finished off the area around the door & frame to a high standard. To date I am really pleased with the overall appearance of the door. I would be sure to recommend Shaw’s to other people. Regards, Sandra

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Hi Steve, Just wanted to say a huge thanks to your team for making the fitting today happen – it all looks absolutely amazing! And Max was brilliant helping make it happen. Pic of fitting in progress… Hope all is okay, and thanks again, we’re super chuffed, the doors are better than we could have imagined! Suzanne

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Dear Charlotte Yes thanks – the weather was kind to us last week, your team was very professional with a strong emphasis on safety in my observation and everything seemed to go according to plan. I have just made a bank transfer for the outstanding balance so the funds should be with you shortly. We look forward to a receipt confirming full payment and the relevant guarantee documents in due course. Regards Warwick

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Hi Charlotte No problem about the window – it all got sorted in the end. Kris and Steve were nice to have around and they seem to have done a good job. I confirm that I have just paid the balance online. I look forward to receiving the receipt and guarantee. Best wishes Valerie

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Hi Charlotte, Just to confirm I have paid the outstanding balance today. Again, sorry for the delay and many thanks for the excellent job. We are really pleased with the end results – the service provided on the day of installations was great. Best wishes Naomi

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Hi Charlotte, I was just waiting for the final amount as we had mislaid the paperwork your fitters left with us. We are really happy with the doors and I’ve transferred the outstanding with our invoice number as reference. Cheers Marc

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Dear Charlotte, Morning, I have just made the last payment, it’s coming from a different bank account than usual, so I have attached the details so you can recognise the payment when it arrives. Please let me know when you get it. The windows are fantastic, it is so much warmer and quieter, they really look great. Also the guys that put them in were very professional, the finish is spot on and the plastering perfect. Hope you all have a lovely Christmas. Kind regards Lynda

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Hi Joe, Just to say we are very pleased with the windows and doors, they look fantastic. Thanks very much. Your guys finished off today and I would like to pay your invoice. Only thing is I can’t find it! Please email and I will put the payment through online. Best wishes, Jessica

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Dear Max Just writing to let you know that I have no transferred the full balance owed for … We are absolutely delighted with the window and in spite of misunderstandings about arrival time etc We’re also delighted with Robin and his team who did an excellent job. Please pass our thanks on to them. Best wishes Robert

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Yes, thanks – look forward to receiving that. The fitters that came out were very friendly and super-efficient – Steve and Chris, obviously the “A-Team”!! Kind regards Steve

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Thanks Charlotte Yes – I’m very please with the look of the doors. I haven’t actually used them yet as builders still on site so fingers crossed they work! Your installation guys (the brothers) were really lovely guys, a real credit to Shaws. I’ve settled the invoice this afternoon so if you could send me the recipt and guarantee that would be great. Have a good weekend Thaisa

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Lee, Just to confirm that Robin came today and pretty much all sorted. I just want to say credit where credit is due – we were really impressed with all of Robin’s work and the job is well done when he’s on-site. Best wishes, Rebecca

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Another great job completed by shaws Your fitter “bob” is a credit to your company The new door and frame were installed on time and with no mess Thanks once again Keep up the good work Cheers John M A very satisfied customer

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Thank you, great job on the windows, Ben

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What a great job your boys did on the Russell Road Doors. They were a pleasure to have onsite. Kind Regards, Ian Hardy

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Hey Steve, Thanks for the update, the roof and the Bi-Fold are outstanding. We’re extremely happy with the work and the product. Looking forward to seeing the final piece of the puzzle installed. Best, Davide

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Hi Max, Credit where credit is due. That’s two projects both have been dealt with fabulously. And even my staff have commented how polite and nice your team was. Kind Regards, Ian Hardy

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Hi Max, The door is all completed without any fuss. Brilliant job. Everyone is commenting how lovely the doors are. I look Forward to the building to be done. Kind regards, Ian Hardy

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Hello Gary, Hope you are well. The new windows are looking great, all the neighbours are commenting on them. So, we would like to get a new door, to go with these. Your quote was for £xxxx + VAT, subject to survey. Can I check the colour we have chosen – anthracite grey, to match the windows – will be the same as the door. Can we arrange a date / time for someone to come round and survey, check we are all OK to go ahead. We are available after the 16th June. Looking forward to hearing from you. Regards Caroline and Time

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Morning Lee. Thanks for the windows, Very nice job, Please thanks Bob and Jake, very clean and polite. When do you want cash, Can bring it to office, your house Saturday. Regards Richard

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I refer to our previous discussions and would advise that our extension is now complete. We are very pleased with the result, so please pass on our thanks to Nigel and gang.

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Last week Chris and Lewis installed two double-glazed windows at our address in Brighton. We just wanted to let you know how much we appreciated their professionalism. They were helpful informative, efficient and tidy. In light of our experience we would definitely recommend Shaws to friends, and we have written a very positive review for Checkatrade.

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Robin and his mates were very experienced and have done an excellent job that I am very pleased with. As you may be aware we did have water inside the window the next day after it rained in the frame. Robin came back having checked with your team and apparently a cover had been missed out of the order which he then fitted. I am hoping that no other leaks will manifest themselves. The windows do look the part, so hopefully all is now well.

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Just to let you know I have now paid the outstanding balance by BACS for my window which was fitted yesterday. I am very pleased with the window and the efficient manner in which it was fitted. Thanks to all involved.

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Just to let you know I’ve just (Saturday) transferred the outstanding balance to Shaws bank account. If you get an opportunity please thank Jake and his team for their hard work in getting the windows up to the flat and for the good job they’ve done. I’m very pleased with the end results and the sunlounge/balcony looks very impressive. If you get a spare five minutes would you let me know that the transfer has reached your account safely and thanks for your help over the last few months.

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I am writing to say how good your workmen were when they came yesterday to my bungalow in westdene. The two gentlemen were so helpful and efficient. They are great ambassadors for your business. Thank you for your speedy help.

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We had the windows installed on Monday and they did a fantastic job. I have made the payment.

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We’ve had the pleasure of having our new sliding doors and lantern from you and wanted to write to let you know. The doors and lantern look great and after some delay to the installation we’d like to acknowledge the hard work and excellent customer service from Robin, Tom and Billy during the works. They managed to put right an awkward situation, which couldn’t have been easy for them to come into. I asked them to give me your details as I wanted to express my gratitude of them to you. Please pass on our personal thanks to them for a great job well done. They are a credit to your company and hope they will be recognised for this.

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Thanks for the fast response on the snagging. I have just paid the balance into your account as specified on the invoice. You should have it in your account in a couple of hours. Many thanks.

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We just wanted to send a note to say a huge thank you to Robin and his team for doing such an amazing job in our conservatory. Thanks to Jo for having the vision to agree to it and Robbie for the execution of the plans. Robin and his team were fantastic, trustworthy, thorough and the finish is fabulous. There is still some rubbish to collect including scaffold poles which I think Tom is due to collect. You should have received our payment for the outstanding balance by now. Thanks again and we could send you some pictures when the floor is done and it is all complete for your portfolio of slightly unusual builds!

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I’ve just paid the balance for the doors. We’re very pleased with them! Many thanks

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I just wanted to email to thank the team at Shaws so much for their excellent work building our conservatory. From the initial meetings with Joe and his many visits to our house with quotes, examples of coloured glass, and with Robbie designing the conservatory as I wanted it to look, to the hard work by the team of ground workers and the excellent workmanship by Robin and Tom, I am absolutely delighted with the finished room – it is exactly as I had envisaged it. All of your team were a pleasure to have in our house and were very respectful of our home.  I couldn’t be more delighted and wouldn’t hesitate in recommending Shaws. We can’t wait to paint the walls, get the floor laid, landscape outside and open both sets of bi-folds. Thank you so much again.

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I’m pleased with the doors and I want to say what a credit to the firm your fitters are. They were excellent.

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Thank you – we are very happy with the windows and doors. We also found your colleagues were very helpful and professional – please thank them for us.

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Barry and Mark are a credit to your company and have done a fantastic job. I am very very happy with my windows/doors and will have no worries in recommending your company to my friends and family.

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The windows have been installed and look fantastic! The client is really pleased.

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Amazing job – very neat and tidy. Excellent job done, thank you.

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The door has been fitted and I am extremely pleased with it. The workmanship is superb. Thank you.

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Chris and Lewis were excellent and a pleasure to have working.

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Very happy with the work, the professionalism and easy nature of the fitters.

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I wanted to thank you for all your help, the windows look perfect, just what I had imagined. Also the 2 men who fitted the window were very professional and did a very good job.

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I found Mark and Baz a pair of charmers: They worked professionally and diligently throughout, including cleaning up all debris following completion and thoroughly cleaning both doors. It was a pleasure to meet them both.

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Thank you. The door was fitted yesterday, we are very happy!

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Thank you for fitting our windows – Jaik did a great job and was incredibly clean and tidy every day.

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The team who fitted my doors and windows went above and beyond, were clean and tidy and assisted me in putting my curtain rail up – I’m very grateful.

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Very pleased with the work. Mick has been excellent. A credit to Shaws.

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The guys Jake, Jake Ailtin and Jack were a fantastic crew and left the place clean and tidy, they did their best to repair all damage and given the size of the job and the difficulties, they were exceptional. Kind regards and I have already recommended Shaws.

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Hi Gary Just to let you know we have paid the Balance of £xxxx into your account tonight. Thanks for an excellent job, very pleased with the windows and doors. Regards Stewart Miles

Door installed today and it looks great. Thank you

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Thank you so much for our new double glazed windows which I am so pleased with. Your two fitters Chris and Lewis are very good at their job, they always put dust sheets down and vacuumed up after themselves and were such nice guys. Will you please pass on my regards – having people in your home is never easy but these two were no problem at all.

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I would like to thank Jake and Elton that did our fitting, they were professional and courteous at all times and did a fantastic job. Please pass on my many thanks to them.

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The fitters done a stunning job, really pleased with the work.

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The work you done looks really smart, I’ve heard some very good compliments about the install as well as the guys on the site too, so well done.

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I would also like to thank you and the team that were working on the curtain walling for completing all work and associated tasks to Joan’s satisfaction, your co-operation was very much appreciated.

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May I thank the workers from Shaws who did complete all tasks as required today. Thank you for being supportive and ensuring that school can start tomorrow. I am very grateful.

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I am very pleased with the end result! Thank you for fitting these quality windows so well and to your polite and professional team! I will recommend you.

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Just wanted you to have this as a token of our appreciation for the work on the front door etc.

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Thank you very much for all your help recently with our Patio Door. I was lucky that you were the first advertisement I saw in the book and that you have such pleasant staff.

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We are really pleased with the result. Thanks again for all of your hard work and help.

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Brilliant job, fantastic, beautiful etc. big thanks to all

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Really pleased with the windows, Jake and Jack have done a great job and the bay is looking really good.

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Jake and Jack were brilliant and their customer focus was great. If I am to go ahead for any more work done I will ask for them by name.

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The doors and window were fitted on Friday and look fabulous. Robin and Tom did a top job.

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I could not praise Bob & Mick enough. Their standard of work, friendly demeanour and all round professionalism was above and beyond anything I expected. Because of them I will definitely be going ahead with further work from Shaws.

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I was very happy with the work that Simon and Sam did and the professionalism they showed. I would certainly recommend your company again.

The doors and windows look amazing, we are really pleased with them.

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We are really pleased with the property and the quality / finish of it.

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I would like to say how impressed we were with the high quality of work and professionalism shown by the team. In particular, Robin – who led on the job – is an outstanding workman, helpful, professional and polite. He took the trouble to ensure that the window surrounds were fully insulated, and overall we are delighted with the result.  

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Thank you ever so much for doing such a wonderful job with our bedroom window. I shall be in touch with you again regarding more work in the future.

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The door looks great – Bob has done a brilliant job.

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Very pleased with how it all went. Mick was brilliant.

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Thank you for a great job done on our Windows and French Doors. They all look great. We will definitely be in touch again in the new year.

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Please could you pass on our gratitude and delight for a fantastic job well done. Jake, Elton and Gareth were fast, efficient, unfailingly polite and considerate and exhibited a care and attention to detail that was exemplary. It was a pleasure to have them working on our house and the result is superb – already we can see and feel the difference. Overall our experience with Shaws has been positive throughout and we would not hesitate to recommend you to anyone for their glazing needs.

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Very pleased with the lounge and bedroom windows you recently installed for us. We would now like to see you with a view to replacing bathroom and possibly kitchen windows.

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I had spoken to 4 other companies regarding a shopfront and Shaws were by far the nicest and most helpful.

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The windows are absolutely beautiful. They have really improved the look of the house!

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I would like to say how professional the 2 fitters were who installed the windows. A very good job, polite and made sure the windows were “right” (and I know a bad installation when I see it!)

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Thank you for coming round on Thursday. I was contacted beforehand and the 2 men who came arrived on time, were very efficient and nice to deal with. If only all companies were like Shaws!

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Martin was very lovely as was Jaik, couldn’t have asked for a nicer fitting team.

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Both workers were so nice and went above and beyond I help. I shall definitely be using your company again.

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Our Conservatory Loggia room reconstruction is a great improvement on what was originally there. Andy and I would like to say a big thank you to all who were involved with this project.

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Your lads did a grand job which my mother is very pleased with. The windows were measured and fitted to perfection and no damage to the exterior masonry so no need for any exterior beading, which is much neater.

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Gary and Allan did a great job on the French Doors. I’m just about to put something on CheckaTrade about the excellent service we’ve had again from Shaws. You’re a terrific team and employ some really good guys. Thank you.

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Bob did a great job with the door on Saturday, it’s looking really good!

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I am thoroughly delighted with the installation, professionalism and cleaning up of the property after the installation Jake & Alton did.

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I just had to write to you regarding your two installers, Gareth and Roy. They were both professional and courteous and so meticulous in ensuring that the finished installation was as perfect as it could be. So, I can thank you for a great job.

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Thanks for the prompt fitting of the windows. May I also comment on the professionalism of your fitting crew and request that these guys return to finish the job when required.

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Thank you so much for our doors. Fan-dabby-dozy springs to mind – they look fantastic.

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We are delighted with the work.

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I had a rear bay window (3 pieces) fitted last wekk, and am very satisfied with the work that was done.

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Your fitters have done an excellent job and I have left a review on Check a trade.

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Many thanks for the installation of our new front and back doors and porch windows. We are very grateful to you for a quicker response time than anticipated and for an excellent job carried out. The doors look great and improve our home tremendously. Thank you.

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I have just got home and the windows are AMAZING! I cannot believe the difference to how they make the house look. There’s still one to be done but I love them so much, thank you!

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Thanks for your help in getting this sorted. Looks like a very good job. The actual instalment was both quick and professional. I think my kitchen floor was cleaner after they had finished than before they started!

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Everything is great with the conservatory, the living room roof with the lights in looks superb. When you sit in the conservatory looking up it feels like you are looking through a huge lantern light roof in an extension – we’re very pleased. A big thanks to all the guys that worked on it, they were a nice bunch that worked hard and well.

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I would like to say that I was very happy about the way the windows were installed and finished and am delighted with the result. Please thank your staff again for their hard work and their efficiency not to mention their courteous and friendly attitude.

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I take this opportunity to thank Chris and the rest of the team for their excellent work.

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I am absolutely delighted with my new conservatory, it’s just the place to drink my mid day G and T. Your workers were all so charming, I was particularly impressed by Steve, who laid the foundations; I have never seen anyone work so hard or fast. Yours must surely be one of Brighton’s best businesses. One of these days you will be able to retire in style.

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I just wanted to drop you a line to say thank you for your help, patience and support over the months of waiting on planning approval hassles etc. culminating in a first class result on installation of the windows. Many thanks to all the Shaws team who I will highly recommend wherever possible.

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You recently carried out the replacement of a rear porch enclosure for me and I am writing to say how pleased I am with the finished result. Many thanks to Gareth and Josh for their work on the installation.

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Many thanks for the installation. Good job, great guys.

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Many thanks to your guys who did our house this week, as far as I can see they did a very good job! I was very impressed, they done exactly what they said and there is no time of movement slippage – please tell those guys “well done” and thanks!

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We have had our installation completed today, which we are very happy with. We have been so happy with the service we have recieved from start to finish & the quality of the work carried out.

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The fitters had done a fantastic job and I was very impressed by both the quality of the product and everybody I had dealt with at Shaws.

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Please thank Bob and Jake for completing the work on my windows yesterday. I am really pleased with the result which makes a huge difference to the feel of my flat. I will make a full positive recommendation to Checkatrade, and to any other Windsor Court residents who are thinking of having their windows replaced.

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We were very pleased with the products. Chris and Ben who installed them were very efficient and pleasant. Many thanks.

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I am writing to express my complete satisfaction and delight on how the job was carried out by two of your employees – Simon and Jake. They knew exactly what was required to complete the job, they were totally professional, clean, tidy, and efficient. I could not have asked for more – a true credit to your company.

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From initial enquiries to completion of the job, your service has been faultless.

I was very happy with the work that Simon and Sam did and the professionalism they showed. I would certainly recommend your company again.

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The doors are fitted and we’re so pleased! The slim aluminium frame is perfect, if anything it’s slimmer than the old one so I’m really pleased you/we made the effort to look into and go for that option. And of course we’ve already noticed the improvement in keeping the room warm, it’s made a big difference.

Excellent service.

Was amazed at the speed of the fitter…

Everything has been perfect.

I am very happy with every aspect of your service.

Your company made the whole process painless. Everybody was very helpful and pleasant and I’m very pleased with the end result.

Joe, who came to give me an initial quote and then returned to take final measurements, was very useful. He took the time to explain and made me feel very confident about the company.

One cannot ask for better service.

Excellent service as always.

Your fitters were friendly and polite … and noticeably quiet while working. I was surprised at their working efficiency.

Your fitter was customer-friendly and took great care in the fitting the door for us.

We wanted French windows but were a bit confused as to which type. Shaws were recommended to us by our architect, and from the first moment we met them they were fantastic – making the whole process easy and supplying us with a beautifully finished end product. I could not recommend them more highly.

We weren’t sure what type of conservatory we wanted or either whether we could afford one. Shaws were recommended to us by a friend and they did a wonderful job – supplying us with a really high quality end product, but also supported by fast and friendly service.